Job Opportunities

Interested in Joining Our Team?

At United Center, we believe that stories are enhanced through sports, entertainment, and community. Our purpose is to continually enhance the stories of fans and partners by creating iconic experiences.

The United Center is the largest arena in North America built on the foundation of achieving a championship standard of excellence through dedicated, innovative, and forward-thinking personnel. To compliment the state-of-the-art facility, employees are unified by the common goal of exceeding expectations by prioritizing the guest experiences.

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Marketing

Manager, Social Media & Content

Who We Are:
At the United Center, we bring excitement to life through sports, entertainment, and community. Home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL), we've welcomed over 70 million fans and host more than 200 events annually, from premier sporting events and concerts to family shows and special industry events. In the role as the Manager, Social Media & Content, you will help our team bring the next round of stories to life on the United Center campus.   

Ready to take center stage?
As the Manager, Social Media & Content, you will be responsible for developing and executing comprehensive social media strategies to drive engagement, brand awareness, and promotion of our concerts, special events, and food and beverage experiences. This role requires a strategic thinker with a proven track record in content management, audience engagement, and performance optimization.   

What You'll Do:

  • Attend United Center concerts, special events and limited NBA/NHL games to create timely, on-site content that highlights the live event experience.
  • Develop and implement social media strategies for @UnitedCenter and @UnitedCenterEats, aligning with organizational goals to enhance brand presence, drive engagement, and promote events in addition to food and beverage offerings.
  • Oversee campaign plans and innovate current programs to engage target audiences effectively, ensuring high-quality content that reflects event excitement and diversity.
  • Collaborate with graphic design team to create engaging creative that proactively highlights the United Center’s brand outside of event-related content.
  • Lead and manage content creation by overseeing the content calendar, collaborating with content creators and internal teams, and producing video-driven storytelling content to enhance visitor experience.
  • Monitor, analyze, and report on social media metrics, providing strategic recommendations based on data to refine strategies, improve performance, and implement post-event analytics recaps.
  • Engage with the community by fostering positive relationships, managing interactions, creating interactive content, and maintaining a consistent brand voice to boost audience participation and loyalty.
  • Curate and produce video-driven storytelling content to enhance visitor experience and understanding.
  • Create and implement interactive content, including polls, contests, and live updates, to enhance audience participation and loyalty.
  • Stay current with industry trends and best practices, applying emerging trends and technologies to enhance content creation and engagement strategies while conducting competitor analysis for growth opportunities.
  • Collaborate with internal teams (events and food & beverage) to ensure effective promotion, build and manage influencer partnerships for custom content, and ideate potential collaborator initiatives.
  • Strengthen relationships with event promoters and collaborators to maximize cross-promotional opportunities and proactively engage with different departments to drive innovation and creativity.   

What You'll Need:

  • Bachelor’s degree in Marketing, Communications, or a related field
  • 4+ years of experience in social media management or digital marketing, with a demonstrated track record in leading social media strategies for Instagram and TikTok specifically.
  • Advanced proficiency in social media platforms (specifically Instagram and TikTok), analytics tools, and content creation software (e.g., Adobe Creative Suite, CapCut, etc.).
  • Strong strategic thinking and analytical skills with the ability to leverage data for decision-making.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to develop and manage high-impact social media campaigns.
  • Exceptional creative skills with a strong ability to produce compelling and original content for diverse audiences.
  • Willingness to work evenings and weekends as needed for event coverage and promotions.    

Additional Information:

The pay range for this role is $75,000-80,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.    

Apply Now

Manager, Digital Experience

Who We Are:
At the United Center, we bring excitement to life through sports, entertainment, and community. Home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL), we've welcomed over 70 million fans and host more than 200 events annually, from premier sporting events and concerts to family shows and special industry events. In the role as the Manager, Digital Experience, you will help our team bring the next round of stories to life on the United Center campus.    

Ready to take center stage?
As the Manager, Digital Experience, you’ll shape how fans experience events through cutting-edge digital platforms and data-driven innovation. You’ll manage and evolve the website, mobile app, and email channels while partnering across the organization to bring unforgettable moments to life.    

What You'll Do:

  • Develop and execute digital experience strategies across the United Center website, mobile app, and email channels to enhance fan engagement, usability, and brand consistency.
  • Oversee daily management of digital platforms, ensuring content accuracy, functionality, accessibility, and alignment with brand standards.
  • Own and implement digital roadmaps aligned with organizational goals, including new feature development and UI/UX enhancements.
  • Manage vendor relationships and integrations related to CMS, CRM, mobile app development, and ticketing platforms.
  • Lead website content updates, page builds, navigation improvements, QA testing, and SEO optimization, ensuring all event information, arena policies, guest services, and promotions are current.
  • Manage updates and enhancements to the United Center mobile app, including event content, ticketing features, venue information, push notifications, and in-app messaging.
  • Partner with development teams to troubleshoot issues, implement new functionality, and improve overall user experience across platforms.
  • Plan, execute, and optimize email marketing campaigns and automated journeys, including segmentation, testing, deployment, and reporting.
  • Collaborate with internal teams to support ticket sales, food and beverage initiatives, presales, customer service communications, and event-related messaging.
  • Track and report on KPIs across website, app, and email channels, analyzing fan behavior to improve content strategy, user flow, and conversion.
  • Deliver post-event and quarterly digital performance reports and translate insights into actionable improvements.
  • Serve as a digital guest journey expert, supporting fan inquiries related to navigation, ticketing, mobile app usage, and digital tools.
  • Work cross-functionally with Events, Marketing, Ticketing, Partnerships, Guest Services, creative teams, and developers to ensure cohesive digital communication and support partner activations.
  • Stay current on digital experience trends, emerging technologies, and best practices, conducting competitive audits and recommending enhancements that elevate the fan experience.    

What You'll Need:

  • Bachelor’s degree in marketing, digital marketing, business or technology. 
  • At least 4-6 years of experience in lifecycle marketing, CRM and marketing automation platforms and systems.
  • Hands-on experience with CMS platforms, SEO/SEM, and personalization experiences.
  • Expertise in digital marketing across website content management, email marketing and SMS.
  • Strong strategic thinking and analytical skills with the ability to leverage data for decision-making.
  • Must demonstrate a strong work ethic, creativity, and project management skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Willingness to work some evenings and weekends as needed for event related needs.    

Additional Information:

The pay range for this role is $75,000-80,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.     

Apply Now

Strategy & Development

Real Estate Development Financial Analyst

Who We Are:
At the United Center, we bring excitement to life through sports, entertainment, and community. Home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL), we've welcomed over 70 million fans and host more than 200 events annually, from premier sporting events and concerts to family shows and special industry events. In the role of Real Estate Development Financial Analyst, you will bring your talent and passion to help our team bring the next round of stories to life on the United Center campus.   

Ready to take center stage?
One of our most ambitious undertakings is the 1901 Project, a transformative real estate development set to redefine the United Center campus experience. As a Real Estate Development Financial Analyst, you will play a key role in supporting the financial modeling, analysis, and strategic planning for the 1901 Project, ensuring its success from concept to execution. If you are passionate about numbers, solving problems, and seeing how your work supports real projects, this role offers a great opportunity to grow and make an impact. 

More About the 1901 Project

Specific Duties (Other Duties May Be Assigned):

  • Support the creation and evaluation of financial models for real estate asset classes such as retail, residential, office, hotel, parking, and entertainment venues.
  • Build and manage mixed-use proforma statements and projections. 
  • Conduct market research to validate project economics and model assumptions.
  • Maintain construction draw schedules and monitor project budgets.
  • Support the team in entitlement, capitalization, underwriting, and asset management.
  • Prepare engaging PowerPoint presentations to simplify complex financial analyses.
  • Deliver ad hoc financial analyses, including breakeven scenarios, sensitivity analyses, and budget trend comparisons.
  • Contribute to additional projects relating to the arena and campus as needed. 

Required Skills and Qualifications:

  • 1+ years in commercial real estate finance.
  • Bachelor’s degree in real estate finance or a related field.
  • Experience with complex financial models for underwriting commercial real estate.
  • Advanced experience with Excel modeling.
  • Experience with ARGUS Enterprise.
  • Experience with presenting data to key stakeholders.
  • Coachable mindset with a strong interest in learning and professional growth.
  • Passion for real estate development and ability to communicate with people at all levels of the organization.
  • Analyst experience for a real estate development company preferred.     

Additional Information:

The pay range for this role is $75,000-$105,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.   

Apply Now

Security

Building Security Officer - 2nd Shift

Who We Are:
At the United Center, we bring excitement to life through sports, entertainment, and community. Home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL), we've welcomed over 70 million fans and host more than 200 events annually, from premier sporting events and concerts to family shows and special industry events. In the role as the Building Security Officer – 2ndShift, you will help our team bring the next round of stories to life on the United Center campus. 

Ready to take center stage?
The Building Security Officer – 2nd Shift will ensure a safe, comfortable, and enjoyable environment for all United Center team members and guests by monitoring assigned areas. 

What You'll Do:

  • Create a safe and secure environment for guests and employees.
  • Monitor CCTV, door alarms and alarm systems.
  • Report unsafe and unpresentable circumstances within the work area.
  • Provide exceptional customer service by assisting guests, resolving concerns, and distributing promotional items.
  • Monitor facility security through patrols, stationed posts, and vehicle operations.
  • Conduct screenings of employees, contractors, and media using magnetometers.
  • Document incidents accurately and enforce facility policies to maintain safety and security.
  • Support facility operations through lifting, transporting items, and maintaining knowledge of layout and services.  

What You'll Need:

  • Must be able to work well with large groups of people.
  • Strong communication skills, both written and verbal. Must be able to speak, read and comprehend English.
  • Basic knowledge of security programs.
  • Must have weekend and holiday availability.
  • Ability to solve problems, and handle situations with limited standardization.
  • Previous security, military, and/or law enforcement experience .
  • PERC Card certification and valid driver’s license. 

Physical Demands:

  • Ability to work in moderate to loud noise levels and outdoor exposure for up to 2/3 of the shift, with standing or walking required for at least 7/8 of the shift.
  • Occasional lifting (up to 10 lbs) and physical activities such as kneeling and reaching may be required for up to 1/3 of the shift. 

Additional Information:

  • Shift is from 3:45PM-12AM.
  • Days off will be Wednesdays and Thursdays.

The pay range for this role is $20.00 per hour. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.  

Apply Now

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, natural origin, gender, sexual orientation, age, maritial status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

The United Center is committed to cultivating and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process. We welcome all candidates to apply.

No phone calls please. EOE in a Drug Free Workplace

Now hiring for all locations, including the United Center and Guaranteed Rate Field.

Parking

Special Events Attendant

Summary:
To deliver quality customer service, receive payment from customers for parking services and facilitate the flow of traffic through the gate.

Responsibilities:

  • Courteously assist customers by answering any questions they may have courteously.
  • Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
  • Responsible for arriving at work every scheduled day on time and in a neat and clean uniform.
  • Gives directions and is knowledgeable of surroundings to inform customers of various locations in the city.
  • Control traffic at entrances and exits as needed.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.
  • Communicate debris, water, oil spills, etc., to Facility or Senior Manager.
  • Ability to learn each Special Event location and knowledge of requirements.
  • Count “bank” money at the beginning of the shift to verify starting total.
  • Collect cash and/or coupons and maintain security of cash
  • Make change and issue receipts or tickets to customers for each transaction
  • Verify shift transactions against money on hand and complete cashier shift report.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required.
  • Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.
  • Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work the 3rd shift and weekends may be a requirement.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Ability to write simple correspondence.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s. Ability to perform these operations using units of American money.
  • Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
  • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits and Additional Information:

  • Salary range is $19-$24.00/hr
  • Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
  • While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment.   The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and move up to 25 pounds. The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid).

 

Apply Now

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, natural origin, gender, sexual orientation, age, maritial status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

The United Center is committed to cultivating and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process. We welcome all candidates to apply.

No phone calls please. EOE in a Drug Free Workplace

Levy is the Food, Beverage & Retail provider for the United Center. The Levy family culture has nurtured our incredible growth from a single delicatessen in Chicago, to an industry-leading, food organization over 30 years later. Today, we create great dining experiences at restaurants throughout the country and many of the highest profile sporting and entertainment venues in the world. We're proud that thousands of guests have savored our food at some of the most celebrated gatherings in our nation: the Super Bowl, NBA and NHL All-Star Games and the Grammy Awards.

Levy is currently hiring for the following positions:

Premium Spaces

Director of Restaurants and Clubs

Job Summary:

Levy is seeking a Director of Clubs and Restaurants to lead premium dining operations at the United Center, home of the Chicago Bulls and Blackhawks. You’ll drive excellence in service, team leadership, and operational performance across all premium spaces. This role oversees a team of managers responsible for the following high-end restaurants & clubs:

  • Queenie’s Supper Club Restaurant
  • The Ketel One Club
  • Rocky’s Bar
  • BMO/MIU Clubs
  • The Stadium Club
  • FanDuel Sportsbook
  • Calamos and Glass Club VIP Clubs

Duties and Responsibilities:

  • Lead, mentor, and manage a team of front-of-house managers across premium venues
  • Ensure high standards in guest experience, service delivery, and cleanliness
  • Collaborate with culinary and event teams on menu planning and execution
  • Manage labor, inventory, and financial performance across outlets
  • Build relationships with our partners, sponsors, and VIP guests
  • Oversee training, scheduling, and team development for restaurant and club staff
  • Handle escalated guest concerns and support service recovery efforts
  • Work on improving the guest experience year over year
  • Keep the manager(s) in compliance with Levy and UC standards of operations
  • Control COGS and Labor spend
  • Develop a unified program that spans over all outlets
  • Keep bar offerings up to date with current trends
  • Elevate the program through thoughtful and controlled systems and objectives
  • Work with UC on activations for clubs
  • Maintain the presentation of all Restaurant & Club outlets in menu formats, website information, and other items pertaining to Restaurants & Clubs
  • Run the program and be able to discuss the financials from the department

Qualifications:

  • 5+ years in hospitality leadership, ideally in restaurant or premium venues
  • Experience managing other managers in a multi-unit or large-scale setting
  • Strong financial, operational, and people management skills
  • Passion for hospitality, food, and delivering memorable experiences

Additional Information:

Salary: $100,000 - $120,000 / Year

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered: Medical, Dental, Vision, Life Insurance/ AD, Disability Insurance, Retirement Plan, Flexible Time Off Plan, Paid Parental Leave, Holiday Time Off (varies by site/state), Personal Leave, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Apply Now

Bartender

Job Summary:

Join our team at the iconic United Center, the largest arena in the United States, located near the West Side of Chicago. Home to the Chicago Blackhawks (NHL) and Chicago Bulls (NBA), the United Center also hosts world-class concerts and events. We’re looking for professional and energetic Bartenders to help deliver a high-quality, all-inclusive guest experience in this fast-paced, high-volume venue.

Duties and Responsibilities:

  • Set up and maintain bar with liquor, garnishes, glassware, and supplies.
  • Greet guests and inform them of the club’s all-inclusive offerings.
  • Check IDs and serve alcohol responsibly per Levy standards.
  • Provide friendly, efficient service and fulfill special guest requests.
  • Work with bar backs to restock product and clean glassware.
  • Maintain cleanliness and organization of the bar throughout the event.
  • Accurately complete event paperwork and sign in/out procedures.

Requirements:

  • Knowledge of food and beverage offerings.
  • Commitment to responsible alcohol service (must check ID for anyone under 21)
  • Ability to stand for extended periods and lift moderate weight.
  • Positive attitude and excellent customer service skills.

Additional Information:

Pay: $15.72 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Service Bartender

Job Summary:

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.  

Duties and Responsibilities:

  • Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
  • Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
  • Greets guests in a courteous, friendly manner.
  • Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
  • Checks guests at the bar for proper identification.
  • Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
  • Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
  • Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
  • Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
  • Arranges bottles and glasses to maintain an attractive display in the bar area.
  • Washes and sterilizes stemware.
  • Performs other duties as assigned.

Additional Information:

Pay: $16.12 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Union Bartender

Job Summary:

As a Union Bartender at the United Center, you will deliver outstanding guest service while responsibly serving alcoholic beverages in a high-volume, fast-paced event environment. 

Duties and Responsibilities:

  • Serve drinks quickly and accurately using POS and credit card systems.
  • Check valid ID and ensure guests are of legal drinking age and not intoxicated.
  • Prepare bar setup before events and clean/reset area after events.
  • Maintain inventory, complete daily paperwork, and follow sanitation procedures.
  • Train new bartenders and barbacks as needed; comply with all venue policies.

Skills & Requirements:

  • Previous bartending experience required.
  • Strong communication, basic math, and problem-solving skills.
  • Ability to lift up to 50 lbs and stand for long periods.
  • Reliable, detail-oriented, and able to multitask under pressure.

Additional Information:

Pay: $16.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Cocktail Server

Job Summary:

We are seeking part-time, event-based Cocktail Servers to join our team. This position requires open availability for all scheduled events. Cocktail Servers are responsible for providing exceptional food and beverage service to guests in a fast-paced, high-volume environment. This is a union role with part-time, event-based scheduling. Open availability—including nights, weekends, and holidays—is required.

Duties and Responsibilities:

  • Greet guests in a professional and friendly manner
  • Take and serve beverage and food orders
  • Upsell items and ensure guest satisfaction throughout service
  • Accurately handle payments and POS transactions
  • Maintain cleanliness of work areas and assist with setup/breakdown
  • Complete side work and follow checkout procedures
  • Work collaboratively with barbacks, food runners, and assistants

Qualifications:

  • Must be able to stand, walk, and lift up to 25 lbs for extended periods
  • Strong communication, basic math, and problem-solving skills
  • Ability to work with POS systems and follow detailed procedures
  • Open availability for all event dates is required

Additional Information:

Pay: $12.62 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Server Assistant

Job Summary:

This union role is based at the United Center—the largest arena in the United States—located near the West Side of Chicago, Illinois. The United Center hosts concerts, other events, and is home to the Chicago Blackhawks (NHL) and the Chicago Bulls (NBA). As a Server Assistant with Levy, you will support servers by maintaining cleanliness, assisting with food and beverage delivery, and ensuring guests have a great experience while upholding Levy’s standards.

Duties and Responsibilities:

  • Assist servers by delivering food and beverages promptly and accurately.
  • Clear and reset tables efficiently to maintain a clean dining environment.
  • Support the team by restocking supplies and maintaining cleanliness in work areas.
  • Follow all food safety and responsible alcohol service guidelines.
  • Help monitor guest needs and communicate with servers as necessary.
  • Adhere to uniform and presentation standards.

Qualifications:

  • Previous experience preferred but not required.
  • Ability to work as part of a fast-paced team.
  • Basic math and communication skills.
  • Ability to follow instructions and maintain attention to detail.
  • Must comply with uniform and professional appearance policies.

Physical Demands:

  • May stoop, kneel, crouch, crawl, reach, climb, balance, stand, walk, and handle objects for most of the shift.
  • May lift up to 25 pounds.

Additional Information:

Pay: $19.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Host/Hostess

Job Summary:

Join the team at the United Center, the largest arena in the United States, located on the West Side of Chicago. Home to the Chicago Blackhawks (NHL) and Chicago Bulls (NBA), the United Center also hosts concerts and major events year-round. We are looking for a friendly and professional Host/Hostess to welcome guests and support smooth operations in our premium all-inclusive clubs.

Duties and Responsibilities:

  • Warmly greet guests, check tickets, issue wristbands, and offer coat check.
  • Explain club amenities and direct guests to Chef’s Tables and dining areas.
  • Maintain a clean and organized hostess stand and assist with light setup duties:
    • Set candles, utensils, and coffee/tea station supplies.
    • Clean menu tags and sneeze guards post-service.
  • Assist servers with restocking and polishing as needed.
  • Handle guest questions, concerns, and special requests with professionalism.
  • Complete event paperwork and wristband counts at the end of each shift.

Appearance & Uniform Standards:

  • Provided: White shirt, black tie, black leather apron.
  • Required: Black professional boot- or straight-leg pants and black non-slip shoes.
  • Not permitted: Yoga pants, leggings, tight-fitting pants, sneakers, boots.
  • Fingernails must be natural (no polish, gel, dip, or extensions) and no more than ¼ inch past fingertip.

Qualifications:

  • Outgoing, guest-focused attitude with strong communication skills.
  • Basic knowledge of food and beverage offerings.
  • Dependable, detail-oriented, and committed to a professional appearance.

Additional Information:

Pay: $21.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Host/Hostess - Michelob Ultra Club

Job Summary:

The United Center is seeking enthusiastic and customer-focused individuals to serve as Michelob Ultra Club Hosts during sports and entertainment events. As a Club Host, you will be the face of premium hospitality for guests in the Michelob Ultra Club — one of our premier, all-inclusive experiences. You will provide exceptional service and create a welcoming atmosphere that reflects the high standards of both the United Center and Michelob Ultra brands.

Duties and Responsibilities:

  • Greet guests with warmth and professionalism upon entry into the Michelob Ultra Club.
  • Verify access credentials for Club-level patrons.
  • Provide accurate and helpful information about seating, amenities, and club offerings.
  • Represent the United Center and Michelob Ultra brand with poise, professionalism, and enthusiasm.
  • Support other hospitality or guest services duties as assigned by Club Management.
  • Maintain chef table cleanliness
  • Maintain dining room cleanliness

Qualifications:

  • Must be at least 18 years old.
  • Previous experience in hospitality, events, or customer service preferred.
  • Outstanding interpersonal and communication skills.
  • Ability to remain calm and friendly under pressure.
  • Availability to work evenings, weekends, and holidays — especially during Bulls and Blackhawks games, concerts, and special events

Physical Requirements:

  • Ability to stand for extended periods.
  • May require walking up/down stairs or across large venue spaces.
  • Ability to lift up to 20 lbs occasionally.

Additional Information:

Pay: $21.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Barback - FanDuel Lounge

Job Summary:

We're looking for a hardworking, reliable Barback to support our bartending team at the FanDuel Sportsbook Restaurant in the United Center. You’ll help keep our bar areas fully stocked, clean, and running smoothly during busy shifts. This is a union role with part-time, event-based scheduling. Open availability—including nights, weekends, and holidays—is required.

Duties and Responsibilities:

  • Stock bar with glassware, ice, garnishes, and supplies
  • Refill liquor and maintain inventory throughout the shift
  • Clear and clean the bar area, wash glassware
  • Assist with food running and cleanups as needed
  • Support bartenders and team members to ensure top service

Qualifications:

  • Ability to follow instructions and handle physical tasks (lifting up to 25 lbs, standing for long periods)
  • Open availability for all scheduled events is required
  • Basic math and reading skills
  • Comfortable using point-of-sale (POS) systems
  • Team player with a positive attitude

Physical Requirements:

  • This role involves standing, walking, lifting, bending, and reaching for most of the shift.

Additional Information:

Pay: $19.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Busser/Service Assistant - FanDuel Lounge

Job Summary:

The Food Runner/Server Assistant is a key part of the front-of-house team, responsible for delivering food from the kitchen to guests in a timely, professional manner. This part-time, union position is event-based, and open availability for all scheduled events—including evenings, weekends, and holidays—is required.

Duties and Responsibilities:

  • Deliver food orders from the kitchen to guests in the dining room, bar, and lounge
  • Ensure each order is accurate and presented properly
  • Maintain knowledge of table and seat numbers, as well as the full menu
  • Stock and prepare work areas with necessary service accompaniments
  • Assist servers and other team members as needed
  • Communicate effectively with kitchen and management regarding guest concerns or food quality
  • Maintain a clean and organized work environment
  • Follow through with proper checkout and sign-out procedures
  • Perform additional duties as assigned by management

Qualifications:

  • Must be friendly, professional, and guest-focused
  • Strong communication and interpersonal skills
  • Ability to follow directions and multi-task in a fast-paced environment
  • Basic math and reading skills
  • Familiarity with POS systems is a plus
  • Must be able to lift up to 25 lbs and stand/walk for extended periods
  • Open availability for all United Center events is required

Physical Requirements:

  • This role requires frequent standing, walking, reaching, lifting, and bending.
  • Team members may be required to stoop, kneel, crawl, or balance during the shift and handle or carry trays of food.

Additional Information:

Pay Range: $17.60 to $19.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Press Lounge Attendant

Job Summary:

As a Press Lounge Attendant, you’ll play a key role in creating a memorable and professional dining experience for media and team personnel in a fast-paced, all-inclusive hospitality environment.

Duties and Responsibilities:

  • Greet and check in media and team members; verify IDs and track access through sign-in sheets.
  • Set up and maintain coffee stations, soda machines, to-go items, and buffet areas.
  • Ensure food quality, cleanliness, and safety throughout the Press Lounge.
  • Clear and clean tables, assist with setup and breakdown of furniture and linens.
  • Handle daily paperwork, inventory counts, register use, and end-of-shift reporting.
  • Support the culinary team and other staff as needed throughout the event.
  • Respond to guest needs promptly and professionally during all moments of service.

Requirements:

  • Strong communication and guest service skills.
  • Ability to multitask and stay organized in a high-volume setting.
  • Basic knowledge of food and beverage operations.
  • Willingness to assist with both front- and back-of-house duties.
  • Dependable, detail-oriented, and team-focused.

Additional Information:

Pay: $20.03

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Loft Attendant

Job Summary:

Join Levy at the United Center as a Loft Attendant, helping deliver top-tier hospitality in our newly launched loft suites. You'll set up, maintain, and service loft suites before, during, and after events to ensure a clean, organized, and welcoming environment for guests.

Duties and Responsibilities:

  • Set up and clean loft suites pre- and post-event
  • Maintain suite inventory and restock items using FIFO method
  • Greet and assist guests with professionalism
  • Clear tables, remove trash, and reset spaces during events
  • Collaborate with kitchen staff and fellow team members
  • Troubleshoot issues and stay adaptable in a fast-paced setting

Qualifications:

  • Hospitality or guest service experience preferred
  • Strong communication and multitasking skills
  • Positive attitude and attention to detail
  • Ability to stand for long periods and lift up to 25 lbs

Additional Information:

Pay: $19.80 +Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Loft Cocktail Server

Job Summary:

Join Levy at the United Center as a Loft Cocktail Server, helping deliver top-tier hospitality in our newly launched loft suites. Seeking a personable and efficient Cocktail Server to take and deliver drink orders, maintain a clean section, and support bar staff in a fast-paced environment. Must have alcohol service certification, strong communication skills, and prior service experience. Ability to stand for long periods and lift up to 25 lbs required. 

Duties and Responsibilities:

  • Greet guests warmly and take drink orders promptly and accurately
  • Serve beverages in a timely manner while following responsible alcohol service guidelines
  • Maintain a clean and organized section throughout service
  • Anticipate guest needs and respond to requests in a courteous and professional manner
  • Work closely with bartenders and other servers to ensure accurate and timely delivery of drinks
  • Work closely with bartenders and other servers to ensure accurate and timely delivery of drinks
  • Handle card transactions accurately using a point-of-sale system
  • Maintain knowledge of drink menu, special and ingredients
  • Monitor guest behavior and report any concerns to management to ensure a safe environment
  • Check identification to verify legal age requirements
  • Assist in setting up and breaking down service area as needed

Qualifications:

  • Previous serving or cocktail service experience in a bar, lounge, or high-volume venue preferred
  • Excellent interpersonal and communication skills
  • Strong multitasking and time management abilities
  • Must be of legal age to serve alcohol
  • Certification in alcohol service (e.g., ServSafe, Basset or Tips) required
  • Professional appearance and positive attitude

Physical Requirements:

  • Ability to stand for extended periods
  • Lift and carry trays up to 25 pounds
  • Comfortable working in a fast-paced, loud environment

Additional Information:

Pay: $12.62 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Loft Pantry Coordinator

Job Summary:

The Suites Loft Pantry Coordinator supports premium service by managing the flow of food and beverage orders between the kitchen and loft attendants. This role ensures orders are accurate, timely, and up to quality standards.

Duties and Responsibilities:

  • Coordinate and stage food orders for delivery to loft suites
  • Ensure accurate portioning, presentation, and handling of special requests
  • Maintain food safety and temperature control during staging
  • Track order times and communicate delays or shortages
  • Keep expediting area clean and organized
  • Assist with basic plating and support service staff during peak times

Qualifications:

  • Experience in premium service or high-volume food environments preferred
  • ServSafe certified or knowledgeable in food safety standards
  • Strong organizational and communication skills
  • Detail-oriented and able to work in a fast-paced setting

Additional Information:

Pay: $30.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Suites Runner

Job Summary:

The Suite Runner supports suite operations by delivering food and beverage orders, maintaining cleanliness, and assisting with event setup and breakdown. This position plays a key role in ensuring efficient service and a premium guest experience in the Suites at the United Center.

Duties and Responsibilities:

  • Deliver food and beverage orders promptly to suite pantries and suites.
  • Maintain cleanliness and organization of pantry areas.
  • Assist with pre-event setup and post-event breakdown.
  • Communicate with Suite Attendants and Supervisors throughout the event.
  • Follow sanitation, safety, and uniform standards.
  • Notify management of any missing items or equipment issues.
  • Provide support to other team members and maintain a positive attitude.

Qualifications:

  • 6 months to 1 year of related experience or training.
  • Strong communication and basic math skills.
  • Ability to lift up to 50 lbs and stand for extended periods.
  • Professional, reliable, and team-oriented demeanor.
  • Must be available for all scheduled events, including evenings and weekends.

Additional Information:

Pay: $18.00 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Suites Supervisor

Job Summary:

The Suite Supervisor supports suite-level operations during events by leading team members, ensuring food quality and presentation, assisting guests, and maintaining high service standards. This hands-on role requires strong communication, attention to detail, and the ability to lead in a fast-paced environment.

Duties and Responsibilities:

  • Oversee pre- and post-event suite checks, ensuring stocking and cleanup are completed.
  • Ensure food is delivered at proper temperature, timing, and presentation.
  • Coordinate dietary accommodations with chefs; report food quality issues.
  • Monitor suite levels throughout events and assist staff with service or guest issues.
  • Support Dessert Attendants and ensure timely dessert service.
  • Guide Suite Attendants and ensure active suite coverage during events.
  • Handle guest concerns professionally and escalate when needed.
  • Ensure correct beverage rotation and assist with billing and reporting.
  • Support team use of VenueNext tablets and communicate key updates to managers.

Qualifications:

  • 1+ year of hospitality or supervisory experience preferred.
  • Strong leadership, communication, and guest service skills.
  • Basic math and computer proficiency; ability to learn internal systems.
  • Able to lift up to 50 lbs, stand/walk for extended periods, and work in a fast-paced setting.

Additional Information:

Pay: $30.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Busser/Service Assistant - Queenie's Supper Club

Job Summary:

Queenie’s Supper Club is seeking Server Assistants/Busser. Candidates must have open availability for all events. This role supports servers and helps ensure efficient, high-quality service throughout the restaurant. This is a union role with part-time, event-based scheduling. Open availability—including nights, weekends, and holidays—is required.

Duties and Responsibilities:

  • Clear, clean, and reset tables quickly and efficiently
  • Assist with food running and supporting servers as needed
  • Maintain cleanliness of dining and service areas
  • Help set and break down workstations before and after shifts
  • Follow all responsible alcohol service guidelines
  • Communicate effectively with team and guests

Qualifications:

  • Ability to stand for long periods and lift up to 25 lbs
  • Strong teamwork, communication, and organizational skills
  • Basic understanding of service etiquette and guest interaction

Additional Information:

Pay: $19.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Banquet Manager

Job Summary:

As a Banquet Manager with Levy at the iconic United Center—home of the Chicago Bulls and Blackhawks—you will assist in the planning and execution of all catering operations. This includes managing daily banquet activities, collaborating closely with the culinary and sales team, and ensuring an exceptional experience for every guest.

Duties and Responsibilities:

  • Oversee all catering operations, ensuring seamless event execution and elevated guest experiences
  • Serve as the liaison between clients, culinary, and catering, and sales team to ensure flawless event coordination
  • Lead and coach team members to consistently deliver Levy’s signature Show ready Hospitality
  • Drive event success by holding the team accountable to service standards and operational procedures
  • Communicate client needs clearly through detailed, timely correspondence
  • Build strong relationships with clients, and internal stakeholders to support repeat business and high satisfaction
  • Execute menus, promotions, and event activations in alignment with Levy and venue standards
  • Monitor and maintain catering equipment and inventory to support operational readiness
  • Support budget goals by managing labor, inventory, and food cost targets
  • Uphold safety, sanitation, and responsible alcohol service policies
  • Develop team members to support a high-performance banquet culture
  • Use performance management tools to provide ongoing coaching and feedback
  • Continually seek feedback from clients and guests to enhance future experiences

Qualifications:

  • 2+ years of experience in a food and beverage leadership role, preferably in catering or banquet operations
  • Bachelor’s degree in hospitality management (preferred)
  • Strong organizational and project management skills
  • High level of computer literacy (event management, POS, and reporting systems)
  • Excellent interpersonal and communication skills
  • Proven ability to lead teams in a fast-paced, high-volume environment
  • A passion for hospitality and creating memorable guest experiences

Additional Information:

Salary: $75,000 - $80,000

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered: Medical, Dental, Vision, Life Insurance/ AD, Disability Insurance, Retirement Plan, Flexible Time Off Plan, Paid Parental Leave, Holiday Time Off (varies by site/state), Personal Leave, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Apply Now

Culinary & Concessions

F&B Supervisor

Job Summary:

Manages the operations of multiple concession stands at once and performs a variety of concession duties while providing a pleasant guest experience at the United Center for events.

Duties and Responsibilities:

  • Manages the operations of multiple concession stands while assisting team members and maintaining a safe environment throughout operating hours.
  • Greets, directs, and responds to guests’ questions and needs.
  • Understands menu offerings, presentation, and pricing.
  • Ensures proper product control and handling of inventory and equipment.
  • Follows point of sale policies and food safety/sanitation guidelines.
  • Performs other duties as assigned.

Specific Duties: (other duties may be assigned)

  • 50%   Ensure that Concession Stands run smoothly before, during, and after doors.
  • 15%   Assist in making a guest's visit to the United Center a safe and pleasant one regarding Food and Beverage quality and service.
  • 15%   Handle any problems concerning inventory, deliveries to stands, credit card machines, and team issues.
  • 15%   Monitor appearance standards, food and beverage quality, spoilage, yields, equipment maintenance, ending inventories, and food preparation.
  • 5%    Miscellaneous duties as assigned.

Supervisory Responsibilities:

  • Supervises Stand Managers, Stand Workers, Bartenders, Cooks, Expediters, Servers, and Runners in a designated part of the building.

Qualifications:

  • Availability to work during the event schedule
  • Minimum of one year of leadership experience in a food and beverage environment.
  • Must have the ability to work with various computer software, including but not limited to Microsoft Word and Excel
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to read, analyze, and write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the general public.
  • Ability to meet the physical demands of the position, including being able to be on your feet the entire shift, reach with hands and arms, taste, smell, stoop, kneel and crouch

Additional Information:

Pay: $30.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Standworker

Job Summary:

As a Concession Stand Attendant, you will prepare and maintain concession stands and provide friendly, efficient service to guests during events.

Duties and Responsibilities:

  • Provide high-quality guest service by selling food and beverages in the assigned stand.
  • Maintain cleanliness of counters, condiment areas, and restock supplies as needed.
  • Prepare and manage food items to keep up with sales demands.
  • Act as cashier, accurately handling transactions.
  • Monitor and record Time as Temperature Control (TTC) goods; follow FIFO practices.
  • Check IDs to ensure alcoholic beverages are served only to guests of legal age and prevent over-service.
  • Assist with pre-event setup and post-event cleaning to meet sanitation standards.
  • Perform other duties as assigned by the stand manager.

Requirements:

  • 0–3 months related experience or training preferred.
  • Ability to read and interpret safety and procedure documents.
  • Basic math skills including calculations and measurements.
  • Familiarity with in-house computer programs.
  • Good communication skills and ability to follow instructions.
  • Ability to lift up to 40 pounds and perform physical tasks such as walking, stooping, and reaching.

Additional Information:

Pay: $16.80 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Cook

Job Summary:

As a Union Cook at the United Center, you will be responsible for preparing food safely, efficiently, and in accordance with projected attendance levels. You will support event operations by maintaining high standards of cleanliness, food safety, and teamwork in a fast-paced environment.

Duties and Responsibilities:

  • Cook and prepare food before and during events following volume guidelines.
  • Assist with prep tasks and support stand workers with food items and guest service.
  • Set up the stand with correct stock levels, working equipment, and safe food practices.
  • Properly store, label, and rotate food (FIFO); monitor expiration dates.
  • Clean equipment and cooking areas after use; ensure all tools and stations are sanitized.
  • Train new cooks as needed and follow venue and union procedures.

Qualifications:

  • 1–3 months of cooking or related food service experience preferred.
  • Basic math, communication, and reasoning abilities required.
  • Ability to stand, walk, and lift up to 40 lbs during shifts.
  • Must follow all food safety and sanitation standards.
  • This is a union position; membership or eligibility required.

Additional Information:

Pay: $17.20 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Culinary Cook

Job Summary:

We are seeking skilled and reliable Cooks to join our culinary team at the United Center. This union position plays a key role in maintaining the highest standards of food preparation, quality, safety, and cleanliness. Candidates must have full availability for all events scheduled at the venue.

Duties and Responsibilities:

  • Prepare vegetables, meats, sauces, and dressings according to daily prep lists.
  • Set up and break down your workstation with appropriate utensils and sanitizing materials.
  • Ensure all food products are fresh, properly stored, and meet quality standards.
  • Maintain cleanliness of the workstation throughout the shift and during closing duties.
  • Store food products properly in coolers and freezers, maintaining organization and FIFO rotation.
  • Complete all required safety and sanitation sheets, including temperature logs.
  • Notify chefs of any missing ingredients or issues with kitchen equipment.
  • Defrost items as needed using proper thawing methods (under running water or refrigeration).
  • Turn on and operate kitchen equipment as needed for the shift; report any issues promptly.
  • Clean prep stations, wipe down work tables, sweep and mop floors, and return tools and utensils to the dish area.
  • Label, date, wrap, and store all leftover or prepped items.
  • Return all towels and aprons to the uniform room and exchange uniform for the next scheduled shift.
  • Clock in/out appropriately and maintain professionalism throughout the shift.
  • Check out with a chef before leaving to ensure workstation meets cleanliness and organizational standards.

Qualifications:

  • Prior experience in a high-volume kitchen preferred.
  • Familiarity with basic food safety and sanitation procedures.
  • Ability to follow directions and complete tasks efficiently.
  • Must be able to lift up to 50 lbs and stand for long periods.
  • Strong teamwork and communication skills required.
  • Must be available for all events at the United Center (including evenings, weekends, and holidays).

Additional Information:

Pay Range: $18.00 to $20.00

  • This is a union position governed by the terms of the applicable collective bargaining agreement.
  • Flexibility and reliability are essential; attendance and punctuality expectations are strictly enforced.
  • Shifts are scheduled based on event needs and subject to change.

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Broiler Cook

Job Summary:

We are seeking a skilled and dependable Broiler Cook to execute high-quality grilled and broiled menu items in a fast-paced, fine-dining environment. This union position requires strong culinary experience, attention to detail, and full availability for the United Center’s event schedule.

Duties and Responsibilities:

  • Prepare and cook steaks, seafood, and premium proteins to guest specifications using broilers and grills.
  • Ensure consistent execution of recipes, cooking temperatures, plating, and presentation standards.
  • Set up and break down the broiler station before and after each shift, ensuring all tools, ingredients, and sanitation materials are in place.
  • Work closely with other line cooks and the expeditor to ensure timely, high-quality service.
  • Maintain cleanliness, food safety, and sanitation standards throughout service.
  • Follow all food storage, labeling, and FIFO procedures to ensure product quality and minimize waste.
  • Report any equipment issues or shortages to the Chef promptly.
  • Assist with prep or other kitchen duties as needed to support the team during high-volume operations.
  • Check out with a Chef or Supervisor to ensure your station meets cleanliness and organizational standards before ending your shift.

Qualifications:

  • Minimum 2–3 years of experience in a high-volume or fine dining kitchen, with a strong focus on broiler/grill cooking.
  • Excellent understanding of meat temperatures, grilling techniques, and plating standards.
  • Must be organized, detail-oriented, and able to work efficiently under pressure.
  • Solid knife skills and knowledge of kitchen safety procedures.
  • Able to stand for extended periods and lift up to 50 lbs.
  • Must have open availability for all United Center home games and events, including evenings, weekends, and holidays.

Additional Information:

Pay: $23.20

  • This is a union position, governed by the applicable collective bargaining agreement.
  • Broiler Cooks are expected to follow all culinary, attendance, dress code, and sanitation guidelines as set by the Culinary Management Team and Union standards.
  • Uniforms are provided on-site.

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Dessert Cart Attendant

Job Summary:

The Dessert Cart Attendant is responsible for preparing and servicing dessert carts for suite guests at the United Center. This role requires excellent guest service skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.

Duties and Responsibilities:

  • Prepare, stock, and maintain dessert carts with utensils and dessert items.
  • Assist and interact with Suite Attendants during service; suggest and describe desserts to guests.
  • Accurately log sales, handle billing via tablet, and complete pre/post-event inventory.
  • Maintain cleanliness and sanitation standards for carts and dessert areas.
  • Uphold professional appearance, demeanor, and guest service standards.
  • Communicate guest concerns or product issues to management.
  • Follow all health, safety, and alcohol service guidelines.

Qualifications:

  • Minimum 1 year of related experience or training.
  • Strong communication and basic math skills.
  • Ability to lift up to 50 lbs and stand for extended periods.
  • Outgoing personality with a team-focused attitude.
  • Must be available to work all events, including evenings and weekends.

Additional Information:

Pay: $22.00 + potential for tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Additional Opportunities

Sales Associate - Fan Shop

Job Summary:

We are looking for energetic and customer-focused Team Store Associates to join our team in the Fan Shop Store and contribute to an exceptional guest experience at one of the most iconic venues in sports and entertainment.

Duties and Responsibilities:

  • Provide outstanding customer service to all guests in the team store
  • Greet and acknowledge every customer, even during peak times
  • Assist guests with product questions and ensure they feel welcome
  • Keep the store clean, organized, and presentable at all times
  • Learn and maintain knowledge of product placement and store vendors
  • Engage with guests in a positive and energetic manner to enhance their shopping experience
  • Proactively check inventory and communicate with managers when sizes or styles are unavailable
  • Learn and utilize RFID technology (training provided)
  • Work effectively with supervisors, managers, and fellow team members
  • Perform other duties as assigned

Qualifications:

  • Strong interpersonal and communication skills
  • Friendly, professional, and team-oriented attitude
  • Ability to multitask and thrive in a fast-paced environment
  • Willingness to learn and follow operational procedures

Additional Information:

Pay: $19.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Sales Associate - Madhouse Team Store

Job Summary:

We are seeking energetic, customer-focused Team Members to join our Madhouse Team Store in the United Center. The Madhouse Store is located in the Atrium at the United Center. The Madhouse Store is open all year long and features everything Chicago Bulls and Chicago Blackhawks. This part-time union role plays a vital part in creating a memorable shopping experience for guests by delivering top-tier customer service, maintaining store cleanliness and presentation, and assisting with merchandising and cashiering duties. Ideal candidates will be outgoing, organized, and thrive in a fast-paced, event-driven environment.

Duties and Responsibilities:

  • Deliver exceptional, friendly service and proactively assist every guest.
  • Greet and acknowledge all customers promptly, even during busy times.
  • Engage guests with product knowledge, promotions, and availability.
  • Keep the store clean, organized, and visually appealing.
  • Learn product placement and vendor details to assist guests confidently.
  • Maintain stocked merchandise; report shortages before store opening.
  • Participate in store opening tasks and support merchandising standards.
  • Locate items or sizes by coordinating with management or warehouse.
  • Hang, fold, and organize merchandise per store guidelines.
  • Place size stickers correctly on folded tees.
  • Ensure hangers face the same way and merchandise is sized and straightened continuously.
  • Stay updated on new products and store layout changes across all departments.
  • Ensure register readiness and accurate transactions with proper cash handling.
  • Assist teammates and perform other tasks as assigned.

Qualifications:

  • Retail or customer service experience preferred.
  • Strong communication and teamwork skills.
  • Flexible availability including evenings, weekends, and holidays.
  • Ability to stand for long periods and handle physical tasks.
  • Friendly, enthusiastic, and guest-focused.

Additional Information:

Pay: $19.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Retail Supervisor

Job Summary:

The Part-Time Supervisor plays a key leadership role in supporting daily operations of our Madhouse Team Store in the United Center. This position helps drive an exceptional guest experience by leading team members, overseeing merchandising, maintaining visual standards, and assisting with store readiness. The ideal candidate is organized, service-driven, and comfortable leading in a fast-paced retail environment. The Madhouse Store is located in the Atrium of the United Center and is open year-round, offering a wide selection of Chicago Bulls and Chicago Blackhawks merchandise.

Duties and Responsibilities:

  • Deliver and model exceptional, friendly service to every guest.
  • Greet and assist guests promptly; provide product knowledge and promote store offerings.
  • Support and guide team members during shifts; assist with onboarding and daily direction.
  • Assist with opening/closing duties; ensure store is clean, organized, and guest-ready.
  • Monitor product stock and report shortages before store opening.
  • Coordinate with the warehouse or management to locate needed styles/sizes.
  • Maintain consistent visual standards across all areas of the store.
  • Oversee check-in of all merchandise into the Team Store.
  • Ensure proper folding, hanging, and placement of merchandise on the sales floor.
  • Verify all folded tees have correct size stickers; ensure hangers face the same direction.
  • Support team in ongoing sizing, straightening, and restocking.
  • Stay informed about new arrivals and changes in store layout.
  • Ensure register stations are functional and well-stocked.
  • Support accurate transactions and cash handling procedures.
  • Perform other responsibilities as assigned by the Retail Manager.
  • Serve as a go-to leader for team members during shifts.

Qualifications:

  • Retail and/or supervisory experience preferred.
  • Strong leadership, communication, and problem-solving abilities.
  • Flexible availability including nights, weekends, and holidays.
  • Able to stand for extended periods and perform physical tasks such as stocking.
  • Energetic, team-oriented, and committed to delivering top-tier service.

Additional Information:

Pay: $28.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Retail Warehouse Supervisor

Job Summary:

Supervises hourly associates to ensure their practices comply with company policies and procedures. 

Duties and Responsibilities:

  • Supervises and trains hourly staff to ensure policy and procedures are implemented.
  • Complete all duties to manage inventory for Bulls, Hawks, Concerts, and other events
  • Manages inventory and ensures counts are accurate on all receivings
  • Lead the team to stay on task with various responsibilities during all times of their shifts
  • Communicates with internal and external managers and works together with them to achieve results
  • Be able to use technology including RFID and handheld scanners
  • Complete cycle counts regularly to keep accurate inventory
  • Be familiar with using warehouse inventory systems
  • Be skillful in mitigating conflicts in the work environment
  • Innovative mindset in providing solutions to day-to-day problems
  • Getting certified and operating forklift equipment in a safe and efficient manner
  • Performs other duties as assigned

Qualifications:

  • Ability to lift and move up to 70 pounds.
  • At least 2 years of experiencing leading a team, preferably in a warehouse environment
  • Be proficient in Microsoft Office, especially Excel
  • Proficient in communicating through email and other forms
  • Works a flexible schedule that includes both morning and late night shifts

Additional Information:

Pay: $28.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Clients & Accounts Payable Supervisor

Job Summary:

The Clients & Accounts Payable Supervisor is responsible for managing internal retail operations for both the Chicago Blackhawks and Chicago Bulls. This role focuses on billing and invoicing, fulfillment of internal merchandise requests, and oversight of jersey lettering inventory and logistics. Additionally, the coordinator leads a team of three support staff, ensuring smooth daily operations and continuous process improvement. 

Duties and Responsibilities:

  • Oversee internal billing and invoicing; coordinate with Finance to ensure accuracy and timeliness
  • Manage fulfillment of internal retail and merchandise requests
  • Maintain inventory and logistics for jersey lettering supplies
  • Lead, coach, and develop a team of three operations assistants
  • Identify and implement process improvements to increase efficiency
  • Serve as liaison between internal teams, vendors, and other departments

Qualifications:

  • 2+ years of experience in operations, retail coordination, or related field
  • Strong organizational and leadership skills
  • Experience with billing systems and inventory management preferred
  • Excellent communication and problem-solving abilities

Additional Information:

Pay: $27.00 to $30.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Sanitation Supervisor

Job Summary:

The Sanitation Supervisor is responsible for ensuring that all sanitation procedures across kitchens, pantries, and storage areas meet the highest standards of cleanliness and health code compliance. This role plays a critical part in maintaining a safe and sanitary environment for staff and guests at the United Center. The ideal candidate will be detail-oriented, proactive, and comfortable managing sanitation routines in a fast-paced, event-driven setting. 

Duties and Responsibilities:

  • Oversee day-to-day sanitation operations in all back-of-house areas including concession stands, pantries, warehouse, kitchens, dish rooms, storage areas, coolers/freezers.
  • Monitor and enforce all sanitation standards and health code requirements.
  • Supervise and direct the sanitation team to ensure proper cleaning, waste disposal, and equipment maintenance.
  • Complete and submit sanitation reports and logs as required.
  • Ensure chemicals and cleaning supplies are stored and used safely in accordance with health regulations.
  • Conduct regular walkthroughs and inspections of workspaces to ensure compliance.
  • Collaborate with Culinary, Premium, Concession Management to address sanitation-related issues or violations immediately.
  • Assist in preparing for internal or external health inspections.
  • Train team members on proper sanitation procedures and safety protocols.
  • Use Microsoft Word, Excel, and Outlook to manage reports, communication, and scheduling.
  • Maintain open communication with kitchen and operations teams to support smooth execution of events.
  • Perform physical tasks including walking/standing for extended periods and occasional lifting (up to 20 lbs).
  • Flexibility to adjust schedule as needed based on event demands.

Qualifications:

  • ServSafe Certification (Required)
  • Strong knowledge of commercial kitchen sanitation and cleaning procedures
  • Prior sanitation or supervisory experience strongly preferred
  • Excellent communication and leadership skills. Comfortable conducting sanitation pre-shift meetings.
  • Highly organized with great attention to detail
  • Proficient in Microsoft Word, Excel, and Outlook
  • Able to walk and stand for extended periods; capable of lifting up to 20 lbs
  • Comfortable adapting to schedule changes and last-minute operational needs
  • Must have open availability for all United Center events, including evenings, weekends, and holidays

Additional Information:

Pay: $30.00

  • This position is essential to maintaining a clean and safe environment at one of the nation’s top sports and entertainment venues.
  • Candidate must be reliable, punctual, and able to lead by example in a high-energy, high-volume setting.
  • Uniform provided; adherence to dress code and hygiene standards required.

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

PM Dishwasher

Job Summary:

This union position is based at the United Center—the largest arena in the United States—located on the West Side of Chicago, Illinois. Home to the Chicago Blackhawks (NHL) and the Chicago Bulls (NBA), the United Center also hosts concerts and various live events. The role is responsible for maintaining the highest standards of cleanliness, sanitation, and organization in all back-of-house areas to support daily operations and event readiness.

Duties and Responsibilities:

  • Maintain cleanliness and sanitation in all assigned areas.
  • Operate equipment safely; report any malfunctions or hazards.
  • Handle equipment responsibly to minimize wear and ensure proper function.
  • Follow food safety and sanitation procedures at all times.
  • Ensure workspaces for team members remain clean, safe, and organized.
  • Perform additional duties as assigned by kitchen leadership.

Physical Demands:

  • May be required to sit, climb, balance, stoop, kneel, crouch, crawl, and reach with hands or arms for up to 1/3 of the workday.
  • May be required to walk for 1/3 to 2/3 of the day and stand, talk, hear, use hands to handle or feel, taste, or smell for 2/3 or more of the day.
  • May be required to lift up to 50 pounds for up to 1/3 of the day and as little as 10 pounds for 2/3 or more of the day.

Qualifications:

  • Ability to read and interpret safety and procedure documents.
  • Basic math skills.
  • Sound reasoning and problem-solving abilities.

Additional Information:

Pay: $17.24 + Tips

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Cook/Dishwasher - Advocate Center

Job Summary:

The Advocate Center is the state-of-the-art training facility and headquarters for the Chicago Bulls. Located in Chicago’s West Loop, the facility supports the team’s performance, recovery, and nutrition needs with top-tier amenities and personalized service. The Cook is overseeing a designated kitchen area. This role is responsible for preparing ingredients, executing recipes, and ensuring kitchen standards are consistently met. 

Duties and Responsibilities:

  • Oversee daily food preparation in a specific production area.
  • Follow production sheets and standardized recipes to ensure quality and consistency.
  • Determine quantities and manage ingredients and supplies.
  • Ensure cleanliness, safety and sanitation are maintained throughout all areas, but not limited to the dish area, front of house and kitchen
  • Promote and maintain positive relationships with team members and clients
  • Ensure accurate temperature recording and data sheets to comply with Levy & local safety standards
  • Perform other duties as assigned by the chef team.

Qualifications:

  • Minimum 2 years of related culinary experience or training.
  • Familiarity with culinary terminology and kitchen operations.
  • Ability to follow instructions and solve routine problems.
  • Able to lift up to 50 lbs and stand for extended periods.

Additional Information:

Pay Range: $20.00 to $25.00

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

Laundry Room Attendant

Job Summary:

Issues uniforms and maintains inventory at an assigned location. 

Duties and Responsibilities:

  • Manages the uniform inventory and accounts for damaged and loss items.
  • Maintains accurate uniform information and tracking numbers.
  • Prepares new orders and replacement orders for employees.
  • Uses resources to maintain appropriate inventory levels and sizing options while minimizing inventory expense.
  • Keeps uniform storage space in clean and orderly condition.
  • Performs other duties as assigned.

Additional Information:

Pay: $19.36

Associates of Levy are offered many fantastic benefits, including: Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program.

Apply Now

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, natural origin, gender, sexual orientation, age, maritial status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

The United Center is committed to cultivating and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process. We welcome all candidates to apply.

No phone calls please. EOE in a Drug Free Workplace

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the United Center and Guaranteed Rate Field. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

Event Security

Event Security Representative

Active or retired law enforcement certification required

Job Summary
Responsible for the safety and security of each guest at events held at the United Center

Skills

  • Active member of the police force or retired in good standing
  • Flexible work schedule including evening and weekend hours
  • Average work hours will total 20 hours per week
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Excellent verbal communication skills and decision-making ability
  • Ability to sit or walk up to 2/3 of the work shift
  • Excellent verbal communication skills and decision-making ability

Duties and Responsibilities

  • Promote a family atmosphere, guest enjoyment, and safety
  • Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
  • Respond to the exterior and interior radio calls
  • Check credentials in restricted-access areas
  • Monitor concourses and keep aisles and emergency exits clear at all times
  • Have complete knowledge of all facility policies and services
  • Be aware of safety hazards and report them appropriately
  • Assist guests with ticket problems such as duplicate, unreadable, wrong date, and/or lost/stolen tickets
  • Handling guest problems/complaints and directing them to a team leader or Guest Relations Booth if unable to accommodate
  • Documenting and reporting all unsafe and unpresentable circumstances within the work area.
  • Miscellaneous operational (day of the event) duties as directed

Qualifications

  • Active member of the police force or retired in good standing
  • High School Diploma or equivalent background
  • Must be 21 years of age or older
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must have strong people skills and the ability to make firm decisions.
  • Ability to lift up to 10 pounds up to 1/3 of the work shift

Additional Information

  • Pay Rate = $31.50 per hour
  • The individual may be required to sit or walk up to 2/3 of the work shift
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift
  • The individual may also be required to lift up to 10 pounds up to 1/3 of the work shift
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Apply Now

Security Crowd Manager

Job Summary
Assist Event Security personnel in enforcing venue policies and providing each guest with a safe, comfortable and enjoyable environment to view events through complete knowledge of venue policies, available guest services, and facility familiarization.

Demonstrated Skills:

  • A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred)
  • Ability to follow direction
  • Consistent high level of customer service in a fast-paced environment
  • Approachable, friendly, and articulate
  • Self-motivator with a positive attitude
  • Ability to work effectively on a team
  • Ability to adhere to scheduling methods and procedures
  • Punctual, proactive, and accountable

Specific Duties:

  • Promote a family atmosphere, guest enjoyment, and safety
  • Enforce all guest conduct policies
  • Assist guests with disabilities
  • Impart guest information and direction
  • Report unsafe and unpresentable circumstances within the work area
  • Have superior knowledge of facility services and physical layout
  • Guest complaint resolution
  • Incident report documentation
  • Limit entry to restricted access areas through proper checking of credentials
  • Escort athletes/performers to and from locker/dressing rooms as directed
  • Perform visual bag searches at gates to prevent the entry of prohibited items
  • Assist Guest Services and Guest Relations as necessary
  • Clear seating areas and concourses post-event
  • Prevent the departure of alcohol from inside the venue
  • Facility policy enforcement
  • Miscellaneous operational (day of the event) duties as directed

Qualifications:

  • Must be 20 years of age or older
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Must have excellent verbal communication skills
  • Must have strong people skills and the ability to make firm decisions.
  • A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred)
  • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

Additional Information:

  • Starting Pay Rate = $20 per hour
  • Average work hours will not exceed 1000 hours per calendar year
  • The individual may be required to sit or walk up to 2/3 of the work shift
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 2/3 of the work shift
  • The individual may also be required to lift up to 10 pounds up to 2/3 of the work shift
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Part-time / Evening and weekends availability required
  • Multiple venue locations:
  • United Center
  • Rate Field

Apply Now

Guest Services

Team Leader (Part-Time)

Job Summary
Provide guests with a safe, comfortable, and enjoyable environment to view events at the United Center and Guaranteed Rate Field through knowledge of available guest services and facility familiarization. Provide supervision, support, and motivation to an event team of 20-25 Guest Service Representatives during events.

Demonstrated Skills

  • Ability to follow directions
  • Ability to give direction to team members in a clear and understandable manner
  • Ability multitask and make decisions using sound judgement
  • Consistent high level of customer service in a fast-paced environment
  • Approachable, friendly, and articulate
  • Self-motivator with a positive attitude
  • Ability to work effectively on a team
  • Ability to adhere to scheduling methods and procedures
  • Punctual, proactive, and accountable

Essential Duties

  • Promote family atmosphere, guest enjoyment and safety
  • Motivate and coach event staff to fulfill job responsibilities
  • Assist the manager on duty in the resolution of guest concerns
  • Knowledge of all venue amenities/services provided, the venue policies/procedures including evacuation
  • Knowledge of company policies and procedures
  • Communicate event and staff activity to manager on duty
  • Provide company reports and documents regarding incidents when necessary
  • Assign company equipment or keys when needed to employee for a designated area
  • Assist in the administration of ongoing Guest Service department training including AYS New Hire Orientation
  • Active participation in company and facility incentive and reward programs
  • Actively promote company values, including equality, diversity, and inclusion
  • Miscellaneous operational (day of event) duties as directed
  • To perform the job successfully, the Team Leader must be able to perform each essential duty satisfactorily.

Qualifications

  • Must be 20 years of age or older
  • Must have a minimum of 2 years of supervisory experience
  • Must have a minimum of 2 years of direct customer service experience
  • Must have excellent leadership and team management skills
  • Must be energetic and willing to motivate event staff
  • Must be available to work evening and weekend hours. Report times typically start at 4:30pm on weekdays and any time on weekend days.
  • Must be able to stand and walk for a minimum of 5 hours
  • Ability to lift up to 25 lbs
  • Must be punctual and able to comply with attendance standards
  • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed
  • Ability to work both locations (United Center & Guaranteed Rate Field)

Additional Information

  • Starting Pay Rate = $20 per hour
  • Average hours will not exceed 20 hours per week
  • Average work hours will not exceed 1000 hours per calendar year 
  • The individual may be required to sit or walk up to 2/3 of the work shift 
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift 
  • The individual may also be required to lift up to 10 pounds up to 2/3 of the work shift 
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
  • Part-time / Evening and weekends availability required
  • Multiple venue locations:
  • United Center
  • Rate Field

Apply Now

Guest Services Representative

Job Summary
Provide each guest with a safe, comfortable, and enjoyable environment to view events at United Center through knowledge of available guest services and facility familiarization.

Demonstrated Skills

  • Ability to follow direction
  • Consistent high level of customer service in a fast-paced environment
  • Approachable, friendly, and articulate
  • Self-motivator with a positive attitude
  • Ability to work effectively on a team
  • Ability to adhere to scheduling methods and procedures
  • Punctual, proactive, and accountable
  • Ability to work Outdoors

Specific Duties

  • Maintain a fun, friendly, and safe environment in assigned sections
  • Greet guests as they enter the arena with a smile
  • Deliver outstanding customer service under a variety of circumstances
  • Assist guests with disabilities, providing a wheelchair escort as requested
  • Maintain a pleasant, friendly, and professional demeanor with guests and coworkers
  • Operate ticket scanners and ensure all guests have proper tickets or credentials
  • Provide accurate information and directions to the various areas in the facility
  • Operate elevators and escalators in a safe manner and ensure that only guests with proper tickets are allowed access to particular levels
  • Document incidents and notify supervisors regarding issues that may require further attention
  • Additional duties as assigned

Qualifications

  • Must be 16 years of age or older
  • Must be available to work evening and weekend hours. Report time typically begin at 4:30pm on weekdays and can be any time on Saturdays and Sundays
  • Must be able to stand and walk for a minimum of 5 hours
  • Must be punctual and able to comply with attendance standards
  • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

Additional Information

  • Starting Pay Rate = $17.50 per hour, with a $0.50 increase after 30 worked events!
  • Average work hours will not exceed 1500 hours per calendar year 
  • The individual may be required to sit or walk up to 2/3 of the work shift 
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift 
  • The individual may also be required to lift up to 10 pounds up to 1/3 of the work shift 
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
  • Part time / Evening and weekends availability required

Apply Now

Building Security

Building Security (First Shift 7:45 AM - 4 PM)

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Demonstrated Skills:

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • Flexible work schedule including evening and weekend hours
  • Average work hours will total 20 hours per week
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Excellent verbal communication skills and decision-making ability
  • Ability to sit or walk up to 2/3 of the work shift
  • Must be able to speak, read and comprehend English
  • Basic knowledge of computers and software related to the Security field
  • Customer Service Skills

Specific Duties:

  • Create a safe and secure environment for guest and employees
  • Promote a family atmosphere, guest enjoyment and safety
  • Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
  • Respond to exterior and interior radio calls
  • Monitor CCTV, door alarms, alarm systems
  • Using Security Vehicles for patrols and posts
  • Have complete knowledge of all facility policies and services
  • Be aware of safety hazards and reporting them appropriately
  • Have superior knowledge of facility services and physical layout
  • Facility policy enforcement
  • Guest complaint resolution
  • Promotional Item Distribution
  • Documenting and reporting all unsafe and unpresentable circumstances within the work area.
  • Miscellaneous operational duties as directed

Qualifications:

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • High School Diploma or equivalent background
  • Must be 18 years of age or older
  • Must have a valid Driver’s License
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Must be able to speak, read and comprehend English
  • Must have strong people skills and able to make firm decisions.
  • Ability to lift up to 10 pounds up to 1/3 of the work shift

Additional Information

  • Pay Rate = $20 per hour
  • The individual is required to walk up and down several stairs throughout the duration of the event. The individual may be required to work near moving mechanical parts, work in high, precarious places or work in outdoor weather conditions. The position requires the ability to stand for 3 quarters (2/3) of shift. The use of hands, stooping, kneeling or reaching with hands may be required during shift. There may be lifting up to 10 pounds. Vision requirements: color and the ability to focus. The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Building Security (Second Shift 3:45 PM - 12 AM)

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center. 

Demonstrated Skills:

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • Flexible work schedule including evening and weekend hours
  • Average work hours will total 20 hours per week
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Excellent verbal communication skills and decision-making ability
  • Ability to sit or walk up to 2/3 of the work shift
  • Must be able to speak, read and comprehend English
  • Basic knowledge of computers and software related to the Security field
  • Customer Service Skills

Specific Duties:

  • Create a safe and secure environment for guest and employees
  • Promote a family atmosphere, guest enjoyment and safety
  • Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
  • Respond to exterior and interior radio calls
  • Monitor CCTV, door alarms, alarm systems
  • Using Security Vehicles for patrols and posts
  • Have complete knowledge of all facility policies and services
  • Be aware of safety hazards and reporting them appropriately
  • Have superior knowledge of facility services and physical layout
  • Facility policy enforcement
  • Guest complaint resolution
  • Promotional Item Distribution
  • Documenting and reporting all unsafe and unpresentable circumstances within the work area.
  • Miscellaneous operational (day of event) duties as directed

Qualifications:

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • High School Diploma or equivalent background
  • Must be 18 years of age or older
  • Valid Driver’s License
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Must be able to speak, read and comprehend English
  • Must have strong people skills and able to make firm decisions.
  • Ability to lift up to 10 pounds up to 1/3 of the work shift

Additional Information:

  • Pay Rate = $20 per hour
  • The individual is required to walk up and down several stairs throughout the duration of the event. The individual may be required to work near moving mechanical parts, work in high, precarious places or work in outdoor weather conditions. The position requires the ability to stand for 3 quarters (2/3) of shift. The use of hands, stooping, kneeling or reaching with hands may be required during shift. There may be lifting up to 10 pounds. Vision requirements: color and the ability to focus. The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Building Security (Third Shift 11:45 PM - 8 AM)

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • Flexible work schedule including evening and weekend hours
  • Average work hours will total 20 hours per week
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Excellent verbal communication skills and decision-making ability
  • Ability to sit or walk up to 2/3 of the work shift
  • Must be able to speak, read and comprehend English
  • Basic knowledge of computers and software related to the Security field
  • Customer Service Skills

Duties and Responsibilities

  • Create a safe and secure environment for guest and employees
  • Promote a family atmosphere, guest enjoyment and safety
  • Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
  • Respond to exterior and interior radio calls
  • Monitor CCTV, door alarms, alarm systems
  • Using Security Vehicles for patrols and posts
  • Have complete knowledge of all facility policies and services
  • Be aware of safety hazards and reporting them appropriately
  • Have superior knowledge of facility services and physical layout
  • Facility policy enforcement
  • Guest complaint resolution
  • Promotional Item Distribution
  • Documenting and reporting all unsafe and unpresentable circumstances within the work area.
  • Miscellaneous operational (day of event) duties as directed

Qualifications:

  • Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
  • High School Diploma or equivalent background
  • Must be 18 years of age or older
  • Valid Driver’s License
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Must be able to speak, read and comprehend English
  • Must have strong people skills and able to make firm decisions.
  • Ability to lift up to 10 pounds up to 1/3 of the work shift

Additional Information:

  • Pay Rate = $20 per hour
  • The individual is required to walk up and down several stairs throughout the duration of the event. The individual may be required to work near moving mechanical parts, work in high, precarious places or work in outdoor weather conditions. The position requires the ability to stand for 3 quarters (2/3) of shift. The use of hands, stooping, kneeling or reaching with hands may be required during shift. There may be lifting up to 10 pounds. Vision requirements: color and the ability to focus. The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, natural origin, gender, sexual orientation, age, maritial status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

The United Center is committed to cultivating and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process. We welcome all candidates to apply.

No phone calls please. EOE in a Drug Free Workplace

 
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