YOUR GUIDE TO UNITEDCENTER.COM/CLICKTIX, THE UNITED CENTER MOBILE APP AND DIGITAL TICKETS

Thank you for being a Premium Seating Member with the United Center, Chicago Bulls and Chicago Blackhawks! We're very fortunate to have the best fans in the NBA and NHL!

UNITEDCENTER.COM/CLICKTIX AND DIGITAL TICKETS

We're always looking for ways to improve your game-day experience. In the past, you've received booklets of tickets in the mail, which were used to enter the United Center for Bulls and Blackhawks games.

Beginning with the coming 2016-17 season, traditional tickets will no longer be printed and mailed, and we're excited to introduce free, all-digital and convenient access to your Bulls and Blackhawks suite tickets through Unitedcenter.com/ClickTix and the United Center Mobile app.

Digital ticketing will allow you to enjoy many benefits including:

  1. Convenient online ticket management to print your tickets or forward them by email.
  2. Quick and easy mobile entry into the United Center using a smart phone.
  3. Improved control and distribution when sharing your tickets.
  4. Reduced risk of lost, stolen or forgotten tickets
  5. With the reduction of paper, greater environmental friendliness

 

TIPS TO MAXIMIZE THE CONVENIENCE OF DIGITAL TICKETING

  • For the fastest mobile entry using a smart phone, after accessing your tickets on the United Center Mobile App or UnitedCenter.com/ClickTix, select "Add to Passbook" prior to arriving at the United Center. This bypasses the need for Wi-Fi or cellular data at the gates. And have your smart phone tickets open and ready for scanning while in line.
  • Any tickets in the form of a .pdf cannot be scanned on your smart phone at the gates—any tickets in a .pdf must be printed on paper in advance for entry.
  • If entering with guests using a smart phone, choose "select all" when viewing your tickets and swipe to navigate between them.
  • If you print out more than one copy of the same ticket, you must use the most recent ticket printed since the bar code changes and previous copies will become void. (To avoid any issues, please allow enough time for the ticket to fully download, rather than hitting the print button multiple times.)

 

HOW TO ACCESS YOUR PREMIUM SEATING ACCOUNT

Please follow these easy steps:

  1. From any computer or smartphone, go directly to UnitedCenter.com/ClickTix. From there, simply log-in using your Account ID and password, and then start managing your suite tickets. Or...
  2. Download the United Center Mobile App, which is available for any iPhone or Android device. Locate the drop down menu and click on 'ClickTix'. From there, log-in using your Account ID and password, and then start managing your suite tickets.

Accessing Your Account: Computer
Accessing Your Account: Mobile
Entering the United Center: Mobile Phone
Print At Home
Forwarding Your Tickets by Email


ACCESSING YOUR ACCOUNT: COMPUTER

From any smart phone or computer, go directly to UnitedCenter.com/ClickTix. From there, simply log-in using your Account ID (or email address) and password, and then start managing your tickets.

If you’ve previously used your United Center ClickTix account to email or print tickets at home, there is no need to set up a new account. Please login using your email address or Account ID as you’ve done in the past to explore the new features available to you.

ORDERING ADDITIONAL SUITE TICKETS (FOR THE BULLS OR BLACKHAWKS) OR SPECIAL EVENT TICKETS AND PARKING:

STEP 1:
Once logged into your account, click on the “BUY PREMIUM SEATING” button under Special Events Available for Purchase!
To purchase up to 8 additional suite tickets for Bulls or Blackhawks games, go to "Manage My Tickets/Parking."

STEP 2:
Select the appropriate event and click “continue.”

STEP 3:
Please select a section and choose the specific seats you would like to purchase. Once you’ve clicked on the desired seats, click “add to cart."



STEP 4:
Select “ClickTix as the delivery method.” Please note that the only option for delivery method will be ClickTix. For your convenience, all tickets and parking passes ordered on ClickTix will be immediately available for ticket forwarding or print at home. If you would like to continue shopping and purchase parking passes or another event, click “continue shopping.” If your order is complete, click “checkout.”

STEP 5:
Select payment option “Credit/Debit Card.” You will be asked to enter all of the information associated with the card you would like to use and be able to store this card to your account for future purchases.

STEP 6:
You can review and then submit your order.

Note about complimentary parking passes for Executive Suites: The two complimentary parking passes that accompany your first ticket order for a special event will not immediately appear in your ClickTix account once an order is placed. Please allow 24 hours for those passes to appear in your account.

ACCESSING YOUR ACCOUNT: MOBILE

Step 1:

Download the Official United Center Mobile App, which is available on the App Store for iPhone or the Play Store for any Android device.

Step 2:

Locate the dropdown menu (button on the top left of the screen). Select "ClickTix"

Step 3:

Log-in to ClickTix using your Account ID (or email address) and password, and then start managing your season tickets.

ENTERING THE UNITED CENTER: MOBILE PHONE

On game night your smartphone can be your ticket into the United Center. Prior to arriving at the game, on the United Center Mobile App log-in to ClickTix (or use Google and go directly to UnitedCenter.com/ClickTix and log-in) and:

  1. Select your game.
  2. Tap your ticket.
  3. Present your smart phone to the Guest Service Representative and have the bar code scanned. If you have guests and multiple tickets on your smart phone, simply swipe to navigate between them.
  4. After the bar codes are scanned, you'll receive a seat locator stub for each scanned ticket.

Please note that iPhone users can conveniently add tickets to Apple Wallet app.

If smartphone entry is not an option, you can also print out your tickets in advance from ClickTix to any printer. However, please note that printers are not available at the United Center's gates.

PRINT AT HOME:

You can print your tickets in advance directly from ClickTix to any printer. However, please note that printers will not be available at the United Center’s gates.

STEP 1:
Once logged into your account, click the “manage my tickets” button on the right.

STEP 2:
Select the appropriate event and click “manage this event.”

STEP 3:
Click the “Print-at-Home” button.

STEP 4:
Select the seats you wish to print, then click the blue “print” button in the upper right corner. To print tickets for additional games or events, click on “manage more tickets.”

VERY IMPORTANT: Do not print your tickets more than one time. If you print your tickets a second time, it will invalidate the first printing and only the second printing will be valid.

FORWARDING YOUR TICKETS BY EMAIL:

You can send your event tickets and parking passes to anyone via email. Simply log into your ClickTix account and follow these steps:

STEP 1:
Once logged into your account, click the “manage my tickets” button on the right.

STEP 2:
Select the appropriate event.

STEP 3:
Click “Transfer tickets/parking” button and select the seats you wish to forward. Then click the blue “transfer” button in the upper right corner.

STEP 4:
Enter the forwarding email address and click the “add” button. Information you enter here will be saved for future use.

STEP 5:
Select your recipient, and if you want, add a message.

STEP 6:
Check the box agreeing to the terms of use and click “complete transfer.” Note: You can cancel any transfer of tickets provided it is done before your recipient accepts the tickets you sent.

STEP 7:
The recipient can then print the newly generated tickets from any printer.

 
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