Know Before You Go

We are excited to welcome back our fans to live events!

Please note the updates detailed below prior to attending an upcoming event.

CONTACTLESS ENTRY / MOBILE TICKETS

All tickets will be paperless to allow touchless scanning from mobile devices at entrances.
NOTE: PDF tickets will be accepted as needed for the James Taylor concert on July 29.

NO BAG POLICY

With the exception of medical or diaper bags, bags and purses are no longer permitted inside the United Center. Guest entering the arena are limited to a wallet no larger than 4”x6”x1”. Bag check is available in United Center Parking Lot J on Wood St. and Monroe St. CLICK HERE FOR BAG CHECK MAP

MANDATORY MASK POLICY

Fully vaccinated guests are not required to wear a mask while at the United Center. Masks are recommended for all unvaccinated guests and will be provided for guests upon request.

ENHANCED ARENA CLEANING

United Center is a GBAC STAR Accredited Facility. The GBAC STAR Accreditation is the gold standard for prepared facilities. The arena cleaning and disinfecting protocols are in accordance with all league, CDC, city and state guidelines and includes:
- Specialized disinfecting equipment
- Increased frequency of cleaning
- Accessible hand sanitation stations
- Cleaning, Disinfection and Infectious Disease Prevention Program

CASHLESS PAYMENTS

United Center is a fully cashless arena, ensuring contactless options for food, beverage, and merchandise purchases. Cash will not be accepted.

Reduced Contact Concessions: Mobile Ordering is available to guests through the United Center App or by clicking HERE.

 

For questions or concerns, please contact the United Center at 312-455-4500 or email at GuestRelations@UnitedCenter.com.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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