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KeyshiaCole_main

Keyshia Cole
With Tink and Wale

July 5, 2025
8:00 PM
Gates Open at 6:30 PM
About

Two decades after her breakthrough debut album changed the R&B game, Keyshia Cole is taking it back to where it all started. The Grammy-nominated singer, songwriter, and “Princess of Hip-Hop and R&B” is bringing The Way It Is 20th Anniversary Tour to United Center on July 5! Joining Keyshia on tour are XXL Freshman 2015 alumnus Tink and award-winning artist Wale.

“I’m so grateful to be celebrating The Way It Is 20 years later with the fans who have been with me since day one,” says Cole. “This album changed my life, and being able to take it on the road — from city to city, country to country — is truly a full circle moment, and blessing.”

The Way It Is will be released on vinyl for the first time since its original 2005 release as a 20th anniversary edition double LP on black vinyl and also on limited edition Rose Garden Pink Translucent color vinyl via A&M/UMe on June 20, the day before the album’s 20th anniversary. The limited edition color version will feature a gatefold sleeve with photos from the classic CD release and include the rarity “Love (Acapella)” as a bonus track. Fans who pre-order the vinyl will receive exclusive access to the first pre-sale to purchase tickets for the North America dates. Pre-order now here: https://www.keyshiacoleofficial.com.

Released in June 2005, The Way It Is marked a pivotal moment in R&B—introducing Keyshia Cole’s unfiltered storytelling, powerhouse vocals, and signature blend of vulnerability and strength. Twenty years later, she’s bringing that same energy back to the stage, giving fans a chance to reconnect with the songs that soundtracked so many real-life moments. From “I Should Have Cheated” to “Love” and beyond, the tour will spotlight the records that helped define an era, delivered with the raw emotion and authenticity that made her one of the genre’s most impactful voices.

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Directions & Parking

Directions

1901 W. Madison Street
Chicago, IL 60612

From the

North

Take I-90 East to the Madison Street exit and make a right onto Madison Street. The building will be on your left.

South

Take I-55 North to the Damen exit and make a left, going northbound for approximately 7 minutes. The building will be on your right.

East

Take Madison Street west from the Loop.

West

Take I-290 East to exit 28A (Damen Avenue). Take Damen Avenue north to Madison Street. Make a right onto Madison Street and the building will be on your right.

 

Public Transportation

Public Transportation

CTA

Trains

Blue Line
The arena is just a few blocks north of the Illinois Medical District stop on the CTA Blue Line. The shortest walk is by exiting the station to Damen Avenue (western-most exit) and walk north on Damen to Madison.

To get to the Illinois Medical District stop from the west (including the far West Side and the communities of Forest Park and Oak Park), take a Blue Line train toward O’Hare. From the east and north (including downtown, the Northwest Side, northwest suburbs east of O'Hare and directly from O'Hare Airport), take a Blue Line train toward Forest Park.

Green and Pink Lines

The arena is two blocks south and one block east of the Damen stop on the Green Line, and two blocks south and three blocks west of the Ashland/Lake stop on the Green and Pink Lines.

To get to the Ashland/Lake station from the west, take a Green Line train toward Ashland/63rd or Cottage Grove, or a Pink Line train toward the Loop. From the east (including downtown or the South Side portions of the Green Line), take a Green Line train toward Harlem/Lake or a Pink Line train toward 54th/Cermak.

To get to the Damen station from the west, take a Green Line train toward Ashland/63rd or Cottage Grove. From the east (including downtown or the South Side portions of the Green Line), take a Green Line train toward Harlem/Lake.

Buses

You can also use CTA buses #9 Ashland, #19 United Center Express, #20 Madison, #50 Damen or #126 Jackson to get to, or within a few blocks of, the arena.

Visit the Chicago Transit Authority's website, transitchicago.com for more information.

General Parking

General Parking

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PLEASE NOTE: Parking lots and Uber lot open to public two and a half hours prior to event time.

Purchase parking via Ticketmaster in advance HERE at a discounted rate. Payment for parking on-site available at an increased rate.

All prices are subject to change without advance notice.

All major credit cards accepted.
The United Center offers free parking for select family shows in all official United Center parking lots. All Parking Policies outlined below remain in effect.

For details on handicap parking, please see the United Center Accessibility Guide.

EV Charging Stations
EV Charging Stations are available in Lot H and Lot K. Charging is free. Please be courteous and maintain parking/charging for the posted time limits. 

Parking Policies
No in/out privileges.
No overnight parking unless related to event activites and approved in advance.
No solicitation allowed.
No consumption of alcoholic beverages on lot or in parked vehicles.
No tailgating or similar activities.

Book Parking In Advance

SpotHero

We recommend booking convenient and affordable parking in advance through SpotHero, the nation's leading parking reservations app.

To reserve your parking spot, visit the United Center SpotHero Parking Page.

 

Fans visiting the United Center can also reserve their parking in advance via Ticketmaster.

Suites Parking

Suites Parking

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Two reserved parking passes will be valid in lots C and K. The other two reserved parking passes will be for parking in lots A, B, D, or MXC. Holders of these passes will be directed to A, B, D, or MXC lots by traffic police and parking attendants based on traffic conditions. Parking passes are good for one space each. All parking passes are mobile entry only.

For all special events, each Executive Suite Holder will receive two complimentary parking passes per event ordered. These two passes will be for reserved parking located in lots C and K. In addition, Executive Suite Holders will also receive the option to purchase four additional parking passes in lots C and K for special events.

Suite Holder parking passes are also valid for buses or limousines under specific guidelines.

Lexus Club Parking

Lexus Club Parking

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Lexus Club Seat members have reserved parking in fenced, well-lit and clearly marked parking lots adjacent to the United Center for all Blackhawks or Bulls preseason, regular season and playoff games. All Lexus Club members who purchase tickets to other events may also purchase one preferred parking pass (in lot C or K) for such events. Details on how to obtain parking for other events are included with the fax transmission announcing each event.

Lexus Club Seat members with two to four tickets receive a complimentary, reserved parking space in a closed-in, paved lot for all Blackhawks or Bulls preseason, regular season and playoff games. Lexus Club Seat members with five seats or more will be provided with two parking passes.

Rideshare/UberZone

Rideshare/UberZone

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UBER ZONE FAQs:

What is the Uber Zone (Lot E) at the United Center?
To increase and streamline the fan experience for guests who take Uber to and from the United Center, the new Uber Zone is located at the corner of Madison Street and Wood Street (Lot E).

What is the location of the Uber Zone?
The new Uber Zone at the United Center is located on the corner of Madison Street and Wood Street. Fans will access the zone at Madison Street. Cars will exit on Warren Blvd. 

What are the hours of operation?
On event days, the Uber Zone is open two hours prior to games, concerts and events and will remain open up to one hour after each event. On non-event days, the Uber Zone will be closed and Uber rides will be dropped off near the corner of Madison Street and Wood Street outside of the Uber Zone.

What is the pickup process for fans?

  1. Using the Uber app, fans inside the United Center will call an Uber ride.
  2. Guests will then head to the new Uber Zone located at the corner of Madison Street and Wood Street in front of the United Center.
  3. When arriving, fans will show the Uber attendant the lane number their driver is in.
  4. Fans will be shown the location where their Uber vehicle is located to start their next journey.

What is the dropoff process for fans?
When Uber drivers arrive with guests at the United Center, they will be instructed to pull into the Uber Zone from the Madison Street side to drop off fans. Once exiting the vehicle, guests will walk out of the main entrance located on the corner of Madison Street and Wood Street. Guests can cross the street to the United Center and are encouraged to enter through the East Atrium.

How does Uber Shuttle work?

  1. Uber Shuttle offers flat fare shared bus rides to fixed locations in Chicago after major events and games at the United Center. 
  2. Fans can request Uber Shuttle rides directly in the Uber app by clicking on the “Services” tab at the bottom of the home screen and selecting “Shuttle”.
  3. After choosing your route and departure time, you can view your shuttle ticket in the app.
  4. At the time of your scheduled departure, show the staff in the Uber tent your ticket and proceed to Lane 7 at the east end of the lot.
  5. Shuttle staff will help you locate the correct vehicle and scan your ticket before you depart for your destination.

 

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