Box Office Information

There are many ways to purchase tickets to upcoming events and games at the United Center. For exclusive presales and special ticket offers, sign up for the United Center Newsletter.

Due to current health precautions as it relates to COVID-19, United Center Box Office is closed.
Refund process for tickets purchased at the United Center window:

  • If you purchased tickets in person at the Box Office and would like a refund, you can return tickets to us by mail since our building is closed. Mail to: United Center Box Office, 1901 West Madison Street, Chicago, IL 60612.
  • Please include a name, address, phone number (with area code) and an e-mail address (if available) with your tickets.
  •  If physical tickets were never received due to a concert ticket delivery delay, please send above contact information without tickets and our team will follow up.
  • Do not include credit card information with your tickets. A United Center representative will call you about your credit account information when received.

United Center Box Office Hours:

Non-event days: Monday - Friday - 11:00 a.m. - 6:00 p.m., Saturday - 11:00 a.m. - 4:00 p.m., Sunday - CLOSED
Event Days: 11:00 a.m. - Event Start
Purchase tickets on the United Center page on Ticketmaster. Visit an event page for the direct link to purchase tickets.

Ticketmaster Retail Outlets
There are over 60 Ticketmaster Outlets in the Chicagoland area where you can purchase tickets. Find the Ticketmaster Retail Outlet closest to you.

Ticketmaster Charge-By-Phone
Purchase tickets over the phone by calling (800) 745-3000.

2021 Sponsors
close (X)