Job Opportunities

UNITED CENTER

The United Center, the premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is currently hiring for the following position:  

Premium Seating Guest Services Manager
 
The Guest Services Manager is primarily responsible for providing excellent service to all Premium Seating guests at every United Center event and for managing approximately thirty-five At Your Service team members. 
 
Successful candidate will resolve ticket issues; anticipate, identify and solve problems and concerns of guests; serve as the escalation contact for guest complaints and issues; and provide guests with recovery services as needed. This position will actively monitor team member interactions with United Center guests to ensure a high level of satisfaction and service. They will provide ongoing leadership, training and accountability as well as administer appropriate disciplinary documents as needed.
 
Excellent supervision and interpersonal skills are essential to this position. We are looking for someone with high energy who is very professional, well-polished and has excellent communication skills to interact regularly with executive clients. Candidate should possess general Microsoft skills. Candidate must also be available to work the majority of event nights, including weekends and holidays, to assist in smooth operations and excellent service for all Premium Seating Members.  
 
 
 
Technical Production Specialist
 
Successful candidate will perform a coordination of technical production/multimedia engineering operations.  Candidate will also be responsible for the design, installation and management of audio/visual solutions for conference rooms, training centers, press conferences and media related events for internal and external customers.  A basic knowledge of audio, video and data communication technologies are essential to the position, such as Crestron and Dante.
 
The ideal candidate will possess a positive attitude, self-confidence, professionalism, great communication skills and have a very strong work ethic. Candidate must also be available to work evenings and weekends. Qualified individual in this position will directly supervise Technical Production Assistants.
 
Associates Degree from college or technical school; or 3 to 6 months related experience and/or training; or equivalent combination of education and experience required.
 
 
 
Marketing Associate
 
We are seeking an individual with a 4-year Bachelor’s degree, including 1-3 years of professional experience (music and entertainment preferred), to provide forward thinking support for United Center Marketing initiatives, including, but not limited to, promotion of upcoming events, development of arena marketing plans and programming activations in growing campus locations.  Advance Photoshop knowledge is required.
 
Qualified candidate will be responsible for event management, website management, mobile marketing and social media marketing duties.  Candidate will create and manage consumer-facing email marketing (HTML experience preferred), evaluate and optimize email templates, and track campaign performance while providing regular reporting.  Additionally, candidates will create graphics and assist with daily content to maintain social media accounts including, but not limited to Facebook, Twitter, Instagram, Snapchat, YouTube, Yelp and Google Maps.  Ideal candidate should display strong interpersonal, communication and project management skills and should have a flexible schedule.  
 
 
 

No phone calls please.
EOE in a Drug Free Workplace

To apply for these positions or to be considered for future job opportunities, submit your resume online, or mail a resume to:

United Center
1901 W. Madison St.
Chicago, IL 60612
Attn: Human Resources

No phone calls please.
EOE in a Drug Free Workplace

 


LEVY

Levy is the Food, Beverage & Retail provider for the United Center. The Levy family culture has nurtured our incredible growth from a single delicatessen in Chicago, to an industry-leading, food organization over 30 years later. Today, we create great dining experiences at restaurants throughout the country and many of the highest profile sporting and entertainment venues in the world. We're proud that thousands of guests have savored our food at some of the most celebrated gatherings in our nation: the Super Bowl, NBA and NHL All-Star Games and the Grammy Awards.

Levy is currently hiring for the following positions:

Management Opportunities

  • Restaurant Assistant General Manager
  • Restaurants Executive Sous Chef
  • Banquet Chef
  • Sous Chef
  • Senior Concessions Manager
  • Concessions Manager

Premium Clubs & Restaurants

  • Restaurant Supervisor
  • Lead Host/Hostess
  • Host/Hostess
  • Bartender
  • Server
  • Server Assistant
  • Barback
  • Food Runner
  • Cook I
  • Cook II
  • Cook III
  • Dishwasher

Concessions

  • Concessions Supervisor
  • Assistant Stand Lead
  • Standworker
  • Runner
  • Cook
  • Bartender
  • In-seat Server

Suites

  • Dessert Cart Attendant
  • Suites Supervisor
  • Runner

Culinary

  • Culinary Porter
  • Concessions Prep Cook III
  • Banquets Prep Cook III
  • Kitchen/Storeroom Clerk
  • Carver
  • Cook I
  • Cook II
  • Cook III
  • Carver
  • Dishwasher

Retail

  • Sales Associate

 

For more information, please visit our careers website at http://www.levyrestaurants.com/careers.

No phone calls please.
EOE in a Drug Free Workplace



AT YOUR SERVICE, LLC

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the United Center and Guaranteed Rate Field. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

  • Guest Service Representative - Greeter, Ticket scanner, Usher
  • Event Security Representative - Active or retired law enforcement certification required
  • Security Crowd Managers - Criminal justice studies preferred
  • Guest Relations Representatives - Dedicated guest service booth representatives, complaint resolution
  • Suite Representatives - Premium Seating access control
  • Building Security - Round the clock, facility security

Apply online today by visiting the At Your Service website.

No phone calls please.
EOE in a Drug Free Workplace

 
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