Summary:
The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for sports and technology to fill a key role as a Systems Administrator. 

Responsibilities & Duties:

• Perform day-to-day operational functions in support of the Microsoft Azure environment.
• Serve as a Microsoft Azure administrator and subject matter expert (SME), managing and maintaining the Azure infrastructure, applications, and related technologies.
• Active participant in Event Support Group in a complex, multi-mission technology group.
• The Azure Administrator will be responsible for maintaining, supporting, and improving Microsoft Azure and DevOps environments.
• Communication & collaboration with development and infrastructure teams to provide efficient and reliable web app solutions.
• Day-to-day management and troubleshooting of issues that arise within the Azure environment.
• Monitoring and reporting across the Azure infrastructure environment.
• Requirements analysis and task breakdown for new infrastructure deployments
• Expertise in Azure Virtual Machines, Storage Accounts, Virtual Networks, VPN, NSG and firewalls in cloud environment.
• Good understanding of Azure Kubernetes and other services (Azure App Service, Azure SQL, ADLS Gen1, ADLS Gen2, HDInsight's, Azure Databricks etc).
• Understanding of the Azure Arc, Defender for Cloud, load balancers, DNS environments.
• Maintain knowledge of current industry standards through continued training and certifications.
• Function as liaison between vendors, consultants, and business partners.
• Manage any contractors or employees whose work is necessary for the above goals.
• Other duties may be assigned. 

Requirements:

• Bachelor’s degree in computer science, information technology, engineering, or a related field preferred
• 4+ years of experience with Azure Environment

Licenses or Certificates (Any of the following a plus):

• Microsoft Certified Azure Solution Architect Certified
• MS DevOps Engineer Associate/Expert

Capabilities:

• Planning and Organizing: Ability to plan and organize work consistent with the strategic goals of the United Center.  Identify priority activities and assignments and ensure the effective monitoring and implementation of work plans.
• Communication: Excellent skills in communicating with people from different backgrounds and technical abilities.
• Technological Awareness: Ability to keep abreast of developments and relevant technologies applicable to the profession.
• Customer Orientation: Skillful in identifying customer needs and establishing and maintaining effective relationships with internal and external stakeholders.
• Decision-making: Ability to make sound and timely decisions.

The Important Stuff:

• Competitive Salary
• Excellent Health Benefits (Medical, Dental, Vison, etc.)
• Traditional and Roth 401K options with Company Match
• Generous PTO
• Many Other Fantastic Fringe Benefits

Apply Now

Summary:
The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for sports and technology to fill a key role as a Network Technician.

Responsibilities & Duties:

• Support a complex campus network environment composed of local area network (LAN) switches, routers, firewalls, wide area network (WAN), wireless networking and security. 
• Active participant in Event Support Group in a complex, multi-mission technology group.
• Maintain all network switching, routing, wireless hardware, and remote connectivity ensuring security and reliability.
• Capable of performing onsite Evening Event Support and Engineering
• Monitor and diagnose performance issues with the network architecture.
• Defines, documents, and enforces system standards.
• Maintain knowledge of current industry standards through continued training and certifications.
• Function as liaison between vendors, consultants, and business partners.
• Manage any contractors or employees whose work is necessary for the above goals.
• Other duties may be assigned. 

Requirements:

• Bachelor’s degree in computer science, information technology, engineering, or a related field preferred
• 2+ years network experience.
• Proven experience managing large and complex networks.
• Competent with Network and Voice operations.

Licenses or Certificates (Any of the following are a plus):

• CCNA or Equivalent Certifications.

Capabilities:

• Planning and Organizing: Ability to plan and organize work consistent with the strategic goals of the United Center.  Identify priority activities and assignments and ensure the effective monitoring and implementation of work plans.
• Communication: Excellent skills in communicating with people from different backgrounds and technical abilities.
• Technological Awareness: Ability to keep abreast of developments and relevant technologies applicable to the profession.
• Customer Orientation: Skillful in identifying customer needs and establishing and maintaining effective relationships with internal and external stakeholders.
• Decision-making: Ability to make sound and timely decisions.

The Important Stuff:

• Competitive Salary
• Excellent Health Benefits (Medical, Dental, Vison, etc.)
• Traditional and Roth 401K options with Company Match
• Generous PTO
• Many Other Fantastic Fringe Benefits

Apply Now

Summary:
The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for sports and technology to fill a key role as a Help Desk Technician II.

Responsibilities & Duties:

• Provide frontline technical support to all organizations on campus and business partners.
• Install, configure, and test POS hardware and software components.
• Provide training and technical support to end-users on POS operations and functionality.
• Troubleshoot and resolve remote and onsite technical issues related to POS systems, including hardware, software, and network connectivity, ensuring prompt resolution of issues, and minimizing downtime.
• Provide front line user interaction for information security related issues.
• Respond to end-user related information security incidents.
• Assist with end-user related administration, such as account creation, group creation and membership.
• Assist with email system administration for end-user activities such as spam reporting/releasing, phishing message identification and disposal, white/blacklisting, and message tracing.
• Track all received support issues through to final resolution, documenting, and monitoring issues with in-house ticketing system. Work with senior staff to identify problem trends.
• Analyze and resolve simple to moderately complex inquiries. Determine appropriate second level area or vendor to resolve problems if resolution cannot be obtained within the Help Desk.
• Forward complex and unresolved problems to appropriate second level staff when appropriate course of action is unclear.
• Responsible for physically installing and moving workstation hardware as staff relocate offices.
• Responsible for physically replacing workstation hardware on company workstation refresh schedule.
• Other duties may be assigned.

Requirements:

• 12 months of related experience and/or training; or equivalent combination of education and experience.
• Microsoft Office 365 Cloud Suite user and/or support skills.
• Expertise in all current MS Windows workstation operating systems.
• Advanced internet and email user skills, Advanced PC workstation hardware knowledge and troubleshooting Smartphone/PDA support.
• Intermediate client/server troubleshooting skills. Intermediate understanding of Network infrastructure and troubleshooting network connectivity.

Capabilities:

• Planning and Organizing: Ability to plan and organize work consistent with the strategic goals of the United Center.  Identify priority activities and assignments and ensure the effective monitoring and implementation of work plans.
• Communication: Excellent skills in communicating with people from different backgrounds and technical abilities.
• Technological Awareness: Ability to keep abreast of developments and relevant technologies applicable to the profession.
• Customer Orientation: Skillful in identifying customer needs and establishing and maintaining effective relationships with internal and external stakeholders.
• Decision-making: Ability to make sound and timely decisions.

The Important Stuff:

• Competitive Salary
• Excellent Health Benefits (Medical, Dental, Vison, etc.)
• Traditional and Roth 401K options with Company Match
• Generous PTO
• Many Other Fantastic Fringe Benefits

Apply Now

Summary:
The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for sports and technology to fill a key role as the Information Security Manager. 

Responsibilities & Duties:

• Assists senior leadership in the development of security policies, standards, and strategies
• Performs or participates in security audits, identifies security gaps, and develops and implements risk mitigation solutions.
• Recommends modifications to application development, database design, network, or infrastructure architecture with the goal of complying with internal information security polices and standards.
• Establish plans and protocols to protect digital files and information systems against unauthorized access, modification and/or destruction.
• Maintain data and monitor security access.
• Perform vulnerability testing, risk analyses and security assessments.
• Conduct internal and external security audits.
• Anticipate security alerts, incidents and disasters and reduce their likelihood.
• Manage network, intrusion detection and prevention systems.
• Analyze security breaches to determine their root cause.
• Monitor for and investigate unusual network/account activity.
• Recommend and install appropriate tools and countermeasures.
• Define, implement, and maintain corporate security policies.
• Train staff in security awareness and procedures.
• Coordinate security plans with outside vendors.
• Provides weekly status reports, including outstanding issues.
• Other duties may be assigned.

Requirements:

• Bachelor’s Degree preferred or combination of Associates Degree and appropriate experience.
• 4+ years working with some of the following platforms and processes:
  • Intrusion Detection and Prevention Systems (DS/IPS)
  • Data Loss Prevention solutions
  • Antivirus/Malware solutions
  • Identity and Access Management Technologies (IAM)
  • Security Information and Event Management (SIEM)
  • Windows, Mac and Linux operating systems
  • Network protocols and packet analysis tools
  • Knowledge or Python or other scripting languages
  • Cloud computing

Licenses or Certificates (Any of the following a plus):

• ECSA: EC-Council Certified Security Analyst
• GSEC / GCIH / GCIA: GIAC Security Certifications
• CISSP: Certified Information Systems Security Professional

Capabilities:

• Language Skills - Ability to read, analyze and interpret the most complex documents.
• Math Skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages and draw and interpret bar graphs.
• Computer Skills - The individual must have the aptitude to work with various computer programs to uncover and fix flaws in computer systems and networks.
• Reasoning Ability - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism.

The Important Stuff:

• Competitive Salary
• Excellent Health Benefits (Medical, Dental, Vison, etc.)
• Traditional and Roth 401K options with Company Match
• Generous PTO
• Many Other Fantastic Fringe Benefits

Apply Now

Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

Apply Now

Job Summary

Perform job duties required to maintain kitchen work areas, kitchen equipment in clean and orderly condition.

Duties and Responsibilities

• Sweeps and mops floors at appropriate intervals to ensure compliance with safety and sanitation standards.
• Operates large electric machines such as dishwashers, sanitizers, trash compactors, and glass crushers.
• Washes worktables, walls, refrigerators, and meat blocks and all other food prep surfaces as assigned.
• Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans in appropriate and assigned areas.
• Washes dishes, posts, pans, utensils and other food preparation machines and equipment.
• Transfers supplies and equipment between storage and work areas observing all safe lifting standards.
• Assists with banquet table and front of the house set up as requested.
• Assist with loading or unloading and delivering supplies and product.
• Distributes supplies, utensils and portable equipment as needed.
• Complies with all outlined sanitation and safety requirements.
• Perform other duties as assigned.

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Job Summary

Responsible for seating residents in the dining room. Handles customer service situations as they arise.

Duties and Responsibilities

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
• Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
• Helps train new food-service team members.
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties and during special events or functions.
• Performs other duties as assigned.

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Job Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

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Job Summary

Sets and clears restaurant tables; stocks all service stations; assists food servers with table service.

Duties and Responsibilities

• Quickly clears dirty table settings and prepares table for resetting; promptly and consistently resets all serviceware as prescribed.
• Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen and condiments; wipes down booths and chairs, moves tables and chairs, and cleans floors as necessary.
• Serves guests beverages, breads and butter and replenishes as necessary; assists servers with food and beverage service.
• Transports all dirty tableware from dining room to dishwashing area.
• Performs any general cleaning tasks using standard cleaning products as assigned by supervisor.
• Folds napkins throughout the day to maintain an adequate supply.
• Performs all assigned side work, including replenishing condiments and restocking side stands.
• Perform other duties as assigned, such as cleaning unexpected spills, handling special guest requests, and greeting and seating guests.
• Performs other duties as assigned.

Apply Now

Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

Apply Now

Job Summary

Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.

Duties and Responsibilities

• Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours.
• Greets, directs, and responds to guest’s questions and needs.
• Understands menu offerings, presentation and pricing.
• Ensures proper product control and handling of inventory and equipment.
• Follows cash handling policies and food safety/sanitation guidelines.
• Performs other duties as assigned.

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Job Summary

Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.

Duties and Responsibilities

• Performs sales transactions in a timely fashion.
• Enters all sales into the cash register to ensure purchases are accurately recorded.
• Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
• Follows standard procedures for issuing cash refunds.
• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
• Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
• Observes customer purchases in the cafe line and differentiates between standard portions.
• Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
• Keeps pastry case stocked.
• Ensures compliance with company service standards and inventory and cash control procedures.
• Ensures compliance with all sanitation, ServSafe and safety requirements.
• Performs other duties as assigned.

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Job Summary

Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.

Duties and Responsibilities

• Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
• Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
• Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
• Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
• Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
• Operates and maintains kitchen equipment as instructed.
• Assists in production planning, record keeping and reporting as required.
• Assists in the ordering and receiving of all food and supplies as required.
• Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
• Attends in-service and safety meetings.
• Maintains good working relationships with coworkers, customers, administrators and managers.
• Performs job safely while maintaining a clean, safe work environment.
• Performs other duties as assigned.

Apply Now

Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

Apply Now

Job Summary

Maintains cleanliness and sanitation of the front of the house, including all tables, counters, floors, windows and beverage station.

Duties and Responsibilities

• Ensures tables are bussed, cleared and cleaned and floors are cleared and swept during peak service times and are prepped prior to service.
• Follows safety procedures when transporting dishes and utensils from the front of the house to the kitchen area using trays, bus tubs or carts.
• Washes dishes, glasses and pots; cleans cooking stations and equipment to expedite a smooth flow of service while maintaining sanitation standards.
• Scrapes and rinses food from dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation.
• Keeps display equipment clean, free of debris and in compliance with all safety and sanitation standards during meal service.
• Helps receive heavy deliveries from dock and transports them to assigned storage areas while observing all safe lifting standards.
• Performs other duties as assigned.

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Job Summary

Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.

Duties and Responsibilities

• Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
• Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
• Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
• Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
• Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
• Operates and maintains kitchen equipment as instructed.
• Assists in production planning, record keeping and reporting as required.
• Assists in the ordering and receiving of all food and supplies as required.
• Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
• Attends in-service and safety meetings.
• Maintains good working relationships with coworkers, customers, administrators and managers.
• Performs job safely while maintaining a clean, safe work environment.
• Performs other duties as assigned.

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Job Summary

Receives, stores and distributes material, tools, equipment and products.

Duties and Responsibilities

• Reads production schedule, customer order, work order, shipping order or requisition to determine items to be moved, gathered or distributed.
• Conveys materials from receiving or production areas to storage or other designated areas.
• Places materials/goods on racks, shelves and bins or in refrigerated rooms according to predetermined sequence such as size, type, style, color or product code.
• Fills requisitions, work orders or requests for materials, tools or other stock items and distributes items to production workers or assembly line.
• Assembles customer orders from stock and places orders on pallets or shelves; conveys orders to packing station or shipping department.
• Marks materials with identifying information.
• Opens bales, crates and other containers.
• Records amounts of materials or items received or distributed.
• Weighs or counts items for distribution within plant to ensure conformance to company standards.
• Arranges stock parts in specified sequence for assembly by other workers.
• Uses computer to enter records.
• Compiles worksheets or tickets from customer specifications.
• Drives vehicle to transport stored items or to pick up items.
• Completes requisition forms to order supplies from other plant departments.
• Prepares parcels for mailing.
• Maintains inventory records.
• Performs other duties as assigned.

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Job Summary

Ensures day-to-day upkeep, maintenance and smooth operation of the building and campus.

Duties and Responsibilities

• Provides quality service with attention to detail.
• Cleans and polishes furniture and fixtures.
• Performs minor repairs to doors, fixtures and furniture.
• Makes adjustments and minor repairs to heating, cooling, ventilating, plumbing and electrical systems.
• Cleans and restores building interiors damaged by fire, smoke or water using commercial cleaning equipment.
• Monitors building security and safety by locking doors after operating hours and checking electrical appliance use.
• Moves heavy furniture, equipment and supplies.
• Mows and trims lawns and shrubbery; clears debris.
• Notifies managers about the need for major repairs or additions to building operating systems.
• Removes snow from sidewalks, driveways and parking areas; applies snow-melting chemicals.
• Requisitions supplies and equipment for cleaning and maintenance duties.
• Sets up, arranges and removes decorations, tables, chairs, ladders and scaffolding to prepare facilities for special events.
• Sprays insecticides and fumigants to prevent insect and rodent infestation.
• Monitors contract cleaning crew's work.
• Cleans building floors by sweeping, mopping, scrubbing or vacuuming; gathers and empties trash; services, cleans, and supplies restrooms.
• Performs other duties as assigned.

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Job Summary

Ensures that suites are set-up prior to guest arrival and that established food presentation and quantities are met.

Duties and Responsibilities

• Ensures all suites in designated area are properly set before guests arrive.
• Works closely with suite attendants and culinary staff to ensure proper presentation and set food quantities are met.
• Develops a positive rapport with guests.
• Follows responsible alcohol service policies.
• Performs other duties as assigned.

Qualifications

• Minimum of one year leadership experience.
• Ability to lift up to 20 lbs.
• Ability to walk and stand for up to 12 hours.

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Active or retired law enforcement certification required

Job Summary
Responsible for the safety and security of each guest at events held at the United Center

Skills

• Active member of the police force or retired in good standing
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Excellent verbal communication skills and decision-making ability

Duties and Responsibilities

• Promote a family atmosphere, guest enjoyment, and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to the exterior and interior radio calls
• Check credentials in restricted-access areas
• Monitor concourses and keep aisles and emergency exits clear at all times
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and report them appropriately
• Assist guests with ticket problems such as duplicate, unreadable, wrong date, and/or lost/stolen tickets
• Handling guest problems/complaints and directing them to a team leader or Guest Relations Booth if unable to accommodate
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of the event) duties as directed

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Criminal justice studies preferred

Job Summary
Assist Event Security personnel in enforcing venue policies and providing each guest with a safe, comfortable and enjoyable environment to view events through complete knowledge of venue policies, available guest services, and facility familiarization.

Skills

• Must have Security 20hr Certificate and/or PERC card. (Event experience or Criminal Justice studies preferred.)
• Ability to follow direction
• Consistent high level of customer service in a fast-paced environment
• Approachable, friendly, and articulate
• Self-motivator with a positive attitude
• Ability to work effectively on a team
• Ability to adhere to scheduling methods and procedures
• Punctual, proactive, and accountable

Duties and Responsibilities

• Promote a family atmosphere, guest enjoyment, and safety
• Enforce all guest conduct policies
• Assist guests with disabilities
• Impart guest information and direction
• Report unsafe and unpresentable circumstances within the work area
• Have superior knowledge of facility services and physical layout
• Guest complaint resolution
• Incident report documentation
• Limit entry to restricted access areas through proper checking of credentials
• Escort athletes/performers to and from locker/dressing rooms as directed
• Perform visual bag searches at gates to prevent the entry of prohibited items
• Assist Guest Services and Guest Relations as necessary
• Clear seating areas and concourses post-event
• Prevent the departure of alcohol from inside the venue
• Facility policy enforcement
• Miscellaneous operational (day of the event) duties as directed

Apply Now

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Requirements

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

Apply Now

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Requirements

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

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Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Duties and Responsibilities

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

Apply Now