Summary:
The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for IT security, technology, and sports to fill a key role as the Information Security Analyst III. 

General Responsibilities:
The responsibility of the Information Security Analyst III role is to support the Information Security roadmap and contribute to the delivery of secure systems, solutions, applications, and regulatory and risk requirements. The right candidate possesses wide expertise in Information Security and will focus on threat intelligence, mitigation, risk/vulnerability management, and incident response. 

Specific Duties:

• Assume ownership for all escalated IT Security related incidents
• Use automation and security first principles daily
• Ensure that information security requirements are built into projects, applications, and solutions with cross functional stakeholders
• Participate in the evaluation of hardware and software architectures for security risks and develop remediation plans for identified vulnerabilities
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements
• Develop and update information security policies and procedures as needed
• Ensure compliance with audit, regulatory, and legal requirements
• Build and maintain effective relationships with peers and partners
• Maintains knowledge of security trends, threats, and attack techniques
• Complete third-party security assessments
• Generate weekly reports on Information Security
• Other duties may be assigned

Requirements:

• Bachelor’s degree in Information Security, or equivalent
• 4+ years of experience in Information Security Engineer role
• Proficiency in various security systems
• Proficiency in designing, implementing, and maintaining security solutions
• Proficiency with cloud-based solutions and web related technologies
• Highly disciplined and able to work independently and without direct supervision
• Exceptional written and oral communication skills
• Excellent time management and organizational skills

Education:

• Bachelor's Degree in Computer Science, or related field

Specific Job Knowledge, Skill, and Ability:

• Innovation - Displays original thinking and creativity, meets challenges with resourcefulness. generates suggestions for improving work, develops innovative approaches and ideas, and presents ideas and information in a manner that gets others' attention
• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, and works well in group problem solving situations
• Project Management - Develops project plans, coordinates information security projects, communicates changes and progress, completes projects on time and within budget
• Language Skills - Ability to read, analyze and interpret the most complex documents
• Math Skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages and draw and interpret bar graphs
• Reasoning Ability - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism

Benefits:

• Competitive Salary
• Benefit package including Medical, Dental, Vision, Life Insurance, etc.
• Traditional and Roth 401K options (with company match)
• Generous PTO
• Fantastic Fringe Benefits

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Summary:
At the United Center, we believe that people’s stories are enhanced by sports, entertainment, and community. Our purpose is to enhance everyone’s stories through iconic experiences while at the United Center. In the role as Account Executive, Premium Sales, you will help our team bring the next round of stories to life on the United Center campus.

General Responsibilities:
The Account Executive, Premium Sales is responsible for driving revenue by selling premium suite and club seating for the Bulls, Blackhawks, concerts and more. This role focuses on generating new business through prospecting, relationship-building, and strategic sales initiatives, while meeting established sales goals. The Account Executive will also engage with key clients, nurture long-term relationships, and contribute to the dynamic, team-oriented sales culture at the United Center.

Specific Duties (including but not limited to):

• Responsible for, but not limited to, the sale of season suite licenses and club spaces for Bulls, Blackhawks and Concerts/Special Events.
• Meet and exceed established weekly, monthly and annual sales goals.
• Build new relationships through self-prospecting, cold calling and effective campaign management.
• Generate virtual, out of office and United Center “face-to-face” meetings to create new opportunities with top area businesses and B2C sales campaign leads.
• Entertain and nurture relationships with prospects through creative means, including but not limited to: one-on-one meals, prospect sampling at games, seat visits at games and outside meetings.
• Team Member will be accountable for weekly and monthly KPI’s (calls, touchpoints and appointments).
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
• Enhance sales culture by developing mutually beneficial working relationships with all team members.
• Participate and contribute to daily or weekly sales team meetings and game-day duties.

Job Requirements:

• Successful 3 years of sales experience regardless of previous industry.
• Successful B2B & face to face sales experience.
• Knowledge and understanding of CRM systems.
• Experience with Archtics or other ticketing system.
• Experience with prospecting, appointment setting and executing sales presentations in a face-to-face & virtual format.
• Must have excellent verbal communication skills. Must be able to speak, read and comprehend English.
• Ability to multitask and organizational skills.

Benefits:

• Competitive Salary
• Benefit package including Medical, Dental, Vision, Life Insurance, etc.
• Traditional and Roth 401K options (with company match)
• Generous PTO
• Fantastic Fringe Benefits

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Summary:
The United Center, a premier sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone ready to take their career to a championship level. As part of our team as Staff Accountant, you will report to the Controller and be involved in a range of initiatives that will support our Accounting and Finance department. The Staff Accountant will be responsible for the timely and accurate preparation of financial accounting data and reporting packages.

Specific Duties (including but not limited to):

• Assist in the monthly closing process by preparing accurate accruals and general journal entries including cash receipts, prepaid expenses, and event and team settlement entries.
• Prepare general ledger account reconciliations including cash, receivable billings & collections, accounts payable, prepaid expenses, and accrued liabilities, researching and resolving any discrepancies.
• Assist with credit card expenditures processing and our employee expense reporting.
• Assist with Accounts Payable invoice processing.
• Perform financial research and analyses as requested.
• Assist in reporting to various tax authorities.
• Prepare and perform event settlements for events at the United Center.
• Serve as a resource to other team members and managers both within and outside the Finance Department.
• Ability to work evenings, or holidays as needed.
• Other duties may be assigned

Desired Skills and Qualifications:

• Bachelor’s degree in accounting.
• Strong communication (both verbal and written), organizational and interpersonal skills are a key requirement.
• Ability to multitask in a fast-paced environment.
• Technologically-savvy, with strong Microsoft Office skills, particularly in Excel and Word.
• Strong work ethic and attention to detail.
• This is a full-time, salaried (exempt) position with the organization.

Benefits:

• Competitive Salary
• Benefit package including Medical, Dental, Vision, Life Insurance, etc.
• Traditional and Roth 401K options (with company match)
• Generous PTO
• Fantastic Fringe Benefits

Apply Now

Summary:
At the United Center, we believe that people’s stories are enhanced by sports, entertainment, and community. Our purpose is to enhance everyone’s stories through iconic experiences while at the United Center. In the role as Security Coordinator, you will help our team bring the next round of stories to life on the United Center campus.

General Responsibilities:
The Security Coordinator is responsible for managing the scheduling, training, and administrative functions of the Building Security team. This role requires strong organizational and communication skills, as well as the ability to effectively supervise and coordinate various security-related tasks.

Specific Duties (Other duties may be assigned):

• Schedule Building Security team members for work shifts and training dates.
• Train incoming new hires and maintain accurate training records.
• Attend production and concert security advance meetings for scheduling forecasting.
• Update, file, and track time and attendance documents.
• Manage key control, including inventory and record keeping.
• Conduct radio inventory, repairs, and audits.
• Distribute and audit parking lot stickers.
• Process bi-weekly payroll for security team members.
• Assist with Safety Committee initiatives, including coordinating meetings and recording minutes.
• Communicate effectively with management on security matters.
• Oversee the daily operations of the Building Security team.
• Ensure team members are adequately trained and informed about security protocols.
• Perform miscellaneous duties as assigned

Job Requirements:

• 1-3 years of previous experience in a security coordinator role.
• Must be able to fully perform the essential functions of the job.
• Availability for weekend and holiday shifts is required.
• Must be a positive, outgoing individual with the ability to work well with large groups of people.
• Excellent verbal communication skills; must be able to speak, read, and comprehend English.
• Proficient in computers and software related to the security field, including Excel and Word.
• Possession of a PERC card is preferred.
• Strong multitasking and organizational skills are essential.

Physical Demands:

• Required to stand or walk at least 7/8 of the work shift.
• May be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift.
• May required to lift up to 10 pounds up to 1/3 of the work shift.
• Vision requirements are color vision and the ability to focus.

Benefits:

• Competitive Salary
• Benefit package including Medical, Dental, Vision, Life Insurance, etc.
• Traditional and Roth 401K options (with company match)
• Generous PTO
• Fantastic Fringe Benefits

Apply Now

Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

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Job Summary

Perform job duties required to maintain kitchen work areas, kitchen equipment in clean and orderly condition.

Duties and Responsibilities

• Sweeps and mops floors at appropriate intervals to ensure compliance with safety and sanitation standards.
• Operates large electric machines such as dishwashers, sanitizers, trash compactors, and glass crushers.
• Washes worktables, walls, refrigerators, and meat blocks and all other food prep surfaces as assigned.
• Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans in appropriate and assigned areas.
• Washes dishes, posts, pans, utensils and other food preparation machines and equipment.
• Transfers supplies and equipment between storage and work areas observing all safe lifting standards.
• Assists with banquet table and front of the house set up as requested.
• Assist with loading or unloading and delivering supplies and product.
• Distributes supplies, utensils and portable equipment as needed.
• Complies with all outlined sanitation and safety requirements.
• Perform other duties as assigned.

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Job Summary

Responsible for seating residents in the dining room. Handles customer service situations as they arise.

Duties and Responsibilities

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
• Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
• Helps train new food-service team members.
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties and during special events or functions.
• Performs other duties as assigned.

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Job Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

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Job Summary

Sets and clears restaurant tables; stocks all service stations; assists food servers with table service.

Duties and Responsibilities

• Quickly clears dirty table settings and prepares table for resetting; promptly and consistently resets all serviceware as prescribed.
• Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen and condiments; wipes down booths and chairs, moves tables and chairs, and cleans floors as necessary.
• Serves guests beverages, breads and butter and replenishes as necessary; assists servers with food and beverage service.
• Transports all dirty tableware from dining room to dishwashing area.
• Performs any general cleaning tasks using standard cleaning products as assigned by supervisor.
• Folds napkins throughout the day to maintain an adequate supply.
• Performs all assigned side work, including replenishing condiments and restocking side stands.
• Perform other duties as assigned, such as cleaning unexpected spills, handling special guest requests, and greeting and seating guests.
• Performs other duties as assigned.

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Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

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Job Summary

Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.

Duties and Responsibilities

• Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours.
• Greets, directs, and responds to guest’s questions and needs.
• Understands menu offerings, presentation and pricing.
• Ensures proper product control and handling of inventory and equipment.
• Follows cash handling policies and food safety/sanitation guidelines.
• Performs other duties as assigned.

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Job Summary

Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.

Duties and Responsibilities

• Performs sales transactions in a timely fashion.
• Enters all sales into the cash register to ensure purchases are accurately recorded.
• Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
• Follows standard procedures for issuing cash refunds.
• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
• Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
• Observes customer purchases in the cafe line and differentiates between standard portions.
• Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
• Keeps pastry case stocked.
• Ensures compliance with company service standards and inventory and cash control procedures.
• Ensures compliance with all sanitation, ServSafe and safety requirements.
• Performs other duties as assigned.

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Job Summary

Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.

Duties and Responsibilities

• Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
• Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
• Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
• Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
• Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
• Operates and maintains kitchen equipment as instructed.
• Assists in production planning, record keeping and reporting as required.
• Assists in the ordering and receiving of all food and supplies as required.
• Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
• Attends in-service and safety meetings.
• Maintains good working relationships with coworkers, customers, administrators and managers.
• Performs job safely while maintaining a clean, safe work environment.
• Performs other duties as assigned.

Apply Now

Job Summary

Prepares and serves beverages to guests in bar area in a friendly, courteous and timely manner.

Duties and Responsibilities

• Adheres to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Sets up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality.
• Greets guests in a courteous, friendly manner.
• Takes and/or processes orders for drinks; mixes, garnishes and presents drinks using standard ingredient recipes; practices prudent portion control.
• Checks guests at the bar for proper identification.
• Detects and acts upon guest inebriation as trained. Demonstrates knowledge of liquor laws.
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed.
• Locks up and stores all beverage product, food, equipment items, deposits and cash drops; secures bank.
• Performs general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranges bottles and glasses to maintain an attractive display in the bar area.
• Washes and sterilizes stemware.
• Performs other duties as assigned.

Apply Now

Job Summary

Maintains cleanliness and sanitation of the front of the house, including all tables, counters, floors, windows and beverage station.

Duties and Responsibilities

• Ensures tables are bussed, cleared and cleaned and floors are cleared and swept during peak service times and are prepped prior to service.
• Follows safety procedures when transporting dishes and utensils from the front of the house to the kitchen area using trays, bus tubs or carts.
• Washes dishes, glasses and pots; cleans cooking stations and equipment to expedite a smooth flow of service while maintaining sanitation standards.
• Scrapes and rinses food from dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation.
• Keeps display equipment clean, free of debris and in compliance with all safety and sanitation standards during meal service.
• Helps receive heavy deliveries from dock and transports them to assigned storage areas while observing all safe lifting standards.
• Performs other duties as assigned.

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Job Summary

Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.

Duties and Responsibilities

• Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
• Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
• Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
• Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
• Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
• Operates and maintains kitchen equipment as instructed.
• Assists in production planning, record keeping and reporting as required.
• Assists in the ordering and receiving of all food and supplies as required.
• Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
• Attends in-service and safety meetings.
• Maintains good working relationships with coworkers, customers, administrators and managers.
• Performs job safely while maintaining a clean, safe work environment.
• Performs other duties as assigned.

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Job Summary

Receives, stores and distributes material, tools, equipment and products.

Duties and Responsibilities

• Reads production schedule, customer order, work order, shipping order or requisition to determine items to be moved, gathered or distributed.
• Conveys materials from receiving or production areas to storage or other designated areas.
• Places materials/goods on racks, shelves and bins or in refrigerated rooms according to predetermined sequence such as size, type, style, color or product code.
• Fills requisitions, work orders or requests for materials, tools or other stock items and distributes items to production workers or assembly line.
• Assembles customer orders from stock and places orders on pallets or shelves; conveys orders to packing station or shipping department.
• Marks materials with identifying information.
• Opens bales, crates and other containers.
• Records amounts of materials or items received or distributed.
• Weighs or counts items for distribution within plant to ensure conformance to company standards.
• Arranges stock parts in specified sequence for assembly by other workers.
• Uses computer to enter records.
• Compiles worksheets or tickets from customer specifications.
• Drives vehicle to transport stored items or to pick up items.
• Completes requisition forms to order supplies from other plant departments.
• Prepares parcels for mailing.
• Maintains inventory records.
• Performs other duties as assigned.

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Job Summary

Ensures day-to-day upkeep, maintenance and smooth operation of the building and campus.

Duties and Responsibilities

• Provides quality service with attention to detail.
• Cleans and polishes furniture and fixtures.
• Performs minor repairs to doors, fixtures and furniture.
• Makes adjustments and minor repairs to heating, cooling, ventilating, plumbing and electrical systems.
• Cleans and restores building interiors damaged by fire, smoke or water using commercial cleaning equipment.
• Monitors building security and safety by locking doors after operating hours and checking electrical appliance use.
• Moves heavy furniture, equipment and supplies.
• Mows and trims lawns and shrubbery; clears debris.
• Notifies managers about the need for major repairs or additions to building operating systems.
• Removes snow from sidewalks, driveways and parking areas; applies snow-melting chemicals.
• Requisitions supplies and equipment for cleaning and maintenance duties.
• Sets up, arranges and removes decorations, tables, chairs, ladders and scaffolding to prepare facilities for special events.
• Sprays insecticides and fumigants to prevent insect and rodent infestation.
• Monitors contract cleaning crew's work.
• Cleans building floors by sweeping, mopping, scrubbing or vacuuming; gathers and empties trash; services, cleans, and supplies restrooms.
• Performs other duties as assigned.

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Job Summary

Ensures that suites are set-up prior to guest arrival and that established food presentation and quantities are met.

Duties and Responsibilities

• Ensures all suites in designated area are properly set before guests arrive.
• Works closely with suite attendants and culinary staff to ensure proper presentation and set food quantities are met.
• Develops a positive rapport with guests.
• Follows responsible alcohol service policies.
• Performs other duties as assigned.

Qualifications

• Minimum of one year leadership experience.
• Ability to lift up to 20 lbs.
• Ability to walk and stand for up to 12 hours.

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Active or retired law enforcement certification required

Job Summary
Responsible for the safety and security of each guest at events held at the United Center

Skills

• Active member of the police force or retired in good standing
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Excellent verbal communication skills and decision-making ability

Duties and Responsibilities

• Promote a family atmosphere, guest enjoyment, and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to the exterior and interior radio calls
• Check credentials in restricted-access areas
• Monitor concourses and keep aisles and emergency exits clear at all times
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and report them appropriately
• Assist guests with ticket problems such as duplicate, unreadable, wrong date, and/or lost/stolen tickets
• Handling guest problems/complaints and directing them to a team leader or Guest Relations Booth if unable to accommodate
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of the event) duties as directed

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Criminal justice studies preferred

Job Summary
Assist Event Security personnel in enforcing venue policies and providing each guest with a safe, comfortable and enjoyable environment to view events through complete knowledge of venue policies, available guest services, and facility familiarization.

Skills

• Must have Security 20hr Certificate and/or PERC card. (Event experience or Criminal Justice studies preferred.)
• Ability to follow direction
• Consistent high level of customer service in a fast-paced environment
• Approachable, friendly, and articulate
• Self-motivator with a positive attitude
• Ability to work effectively on a team
• Ability to adhere to scheduling methods and procedures
• Punctual, proactive, and accountable

Duties and Responsibilities

• Promote a family atmosphere, guest enjoyment, and safety
• Enforce all guest conduct policies
• Assist guests with disabilities
• Impart guest information and direction
• Report unsafe and unpresentable circumstances within the work area
• Have superior knowledge of facility services and physical layout
• Guest complaint resolution
• Incident report documentation
• Limit entry to restricted access areas through proper checking of credentials
• Escort athletes/performers to and from locker/dressing rooms as directed
• Perform visual bag searches at gates to prevent the entry of prohibited items
• Assist Guest Services and Guest Relations as necessary
• Clear seating areas and concourses post-event
• Prevent the departure of alcohol from inside the venue
• Facility policy enforcement
• Miscellaneous operational (day of the event) duties as directed

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Job Summary
The United Center are looking for Part-Time employees in our Guest Relations department for all United Center Events. Guest Relations team members are ambassadors to both the guests and fellow team members. Our Guest Relations philosophy is to ensure our guests have a winning experience at the United Center. It is the responsibility of the Guest Relations team to commit to going the extra mile for every person entering the United Center.

Skills

• Strong communication skills, both verbal and written
• Highly motivated and enthusiastic with strong interpersonal skills
• Must be a positive and outgoing individual who is able to work well both individually as well as part of a team
• Ideal candidate exhibits strong problem-solving skills and professional judgement
• Must be able to fully perform the essential functions of the job

Duties and Responsibilities

• Promote a family atmosphere, guest enjoyment and safety to ensure game day satisfaction
• Provide immediate service and comprehensive issue resolution to every guest
• Operate as a steward of Guest Relations policies and to uphold United Center regulations, ethics, and directives
• Assist guests with disabilities ensuring all needs are met
• Communicate to the command center or management regarding any issues
• Partner with various departments including concessions, parking, security, retail, and housekeeping to make certain that all issues are addressed and resolved in a timely matter
• Perform other duties as assigned

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Job Summary
As a switchboard operator, you will typically be the first-person guest speak with, leaving you with a great responsibility of providing callers with a productive experience. This is an excellent opportunity to learn how to conduct essential clerical work, and new duties may be assigned to you based on how well you perform. You will be working with people at every level of the organization from entry-level employees to upper management, so if you consider yourself to be a total people-person, then apply today.

Skills

• Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested
• Relay voicemails and other messages to the proper location within the organization, which may entail writing down the number of the person who called and providing it to the individual
• Perform various word processing responsibilities, which can include proofreading documents before they are sent out or updating the company’s phone directory
• Record voicemail message for the company phone system, including messages stating when the office will be closed for holidays
• Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system when necessary
• Conduct other administrative tasks, including sending faxes, scheduling appointments, and making orders for more supplies

Duties and Responsibilities

• Answer all calls with a smile
• Maintain a fun, friendly, and safe environment
• Deliver outstanding customer service under a variety of circumstances
• Maintain a pleasant, friendly, and professional demeanor with guests and coworkers
• Document incidents and notify supervisors regarding issues that may require further attention
• Additional duties as assigned
   

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Requirements

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

Apply Now

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Requirements

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

Apply Now

Job Summary
Providing each guest and employees with a safe, comfortable, and enjoyable environment to view events through knowledge of Security procedures and facility familiarization at United Center.

Skills

• Must have security experience and/or PERC card. (Event experience or Criminal Justice studies preferred)
• Flexible work schedule including evening and weekend hours
• Average work hours will total 20 hours per week
• Must be a positive, outgoing individual able to work well with large groups of people
• Excellent verbal communication skills and decision-making ability
• Ability to sit or walk up to 2/3 of the work shift
• Must be able to speak, read and comprehend English
• Basic knowledge of computers and software related to the Security field
• Customer Service Skills

Duties and Responsibilities

• Create a safe and secure environment for guest and employees
• Promote a family atmosphere, guest enjoyment and safety
• Visual search of guests and guests’ bags for prohibited items prior to admittance into facilities
• Respond to exterior and interior radio calls
• Monitor CCTV, door alarms, alarm systems
• Using Security Vehicles for patrols and posts
• Have complete knowledge of all facility policies and services
• Be aware of safety hazards and reporting them appropriately
• Have superior knowledge of facility services and physical layout
• Facility policy enforcement
• Guest complaint resolution
• Promotional Item Distribution
• Documenting and reporting all unsafe and unpresentable circumstances within the work area.
• Miscellaneous operational (day of event) duties as directed

Apply Now